Detail-oriented professional with a strong background in customer service and event coordination. Proven ability to enhance patient experiences and streamline operations, ensuring satisfaction and engagement.
Overview
6
6
years of professional experience
Work History
Front desk receptionist
Vision Arts Eyecare Center
Fulton
07.2025 - 12.2025
Facilitated insurance verification to enhance patient experience.
Managed patient check-ins and ensured accurate record-keeping.
Handled phone calls and resolved patient inquiries promptly.
Event coordinator, bartender server
Prison Brews
Jefferson City
01.2023 - 01.2025
Coordinated logistics for community gatherings and celebrations, ensuring smooth execution and attendee satisfaction.
Collaborated with team members to develop promotional materials that increased event visibility and engagement.
Oversaw setup and breakdown of event spaces, ensuring organization and cleanliness to create a welcoming environment.
Provided excellent customer service in a fast-paced bar environment.
Maintained cleanliness and organization of the bar area at all times.
Delivered efficient customer service while working in a busy dining atmosphere.
Collaborated with kitchen staff to ensure timely order delivery.
Store Manager
Dollar General
Gerald
01.2020 - 01.2023
Developed and implemented sales strategies that enhanced store profitability through effective promotions.
Managed daily store operations and ensured compliance with company policies.
Supervised staff performance and trained team to enhance customer service skills.
Oversaw inventory management and maintained accurate stock levels on shelves.
Coordinated scheduling for staff to ensure optimal coverage during peak hours.
Resolved customer inquiries and issues to ensure high satisfaction levels.