Summary
Overview
Work History
Education
Skills
Timeline
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AMIRAH MOODY

Overland

Summary

My goal is to obtain an analyst position utilizing strong problem-solving, communication skills looking forward to work where I can employ my excellent analytical & quantitative abilities combined with attention to detail for successful completion of projects assigned.

Experienced with coordinating clinical operations and improving patient care processes. Utilizes effective communication and detailed record-keeping to ensure smooth workflow and compliance. Strong understanding of team collaboration and adaptable support in dynamic healthcare environments.

Overview

8
8
years of professional experience

Work History

Sr Clinical Coordinator

Optum Housecalls Department
06.2019 - Current
  • Interacting with E&I Operations
  • Using medical terminology to input patients' health history
  • Determine medical needs
  • Gather and/or confirm medical history including vaccinations/screenings, SDOH needs and ADL needs
  • Updated and systematized demographic information
  • Quickly triaged incoming calls, and escalated calls when necessary
  • Communicated with all patients, while maintaining a professional, calming demeanour
  • Protected patient files, organized pertinent paperwork, and shredded sensitive data in compliance with HIPAA
  • Organized and updated files for 4K+ patients per HIPAA policies and clinic standards, minimizing errors by 17%

Client Service Representative

Ciox Health
04.2017 - 04.2019
  • Gathering provider and consumer data, analyzing records in comparison to audit
  • Writing reports for audit completion using Microsoft Word
  • Monitor productivity of colleagues
  • Promptly reports to Manager any customer service concerns and/or any potential HIPAA violations whether actual or perceived.
  • Ability to accurately and efficiently utilize a computer for data input, retrieval of data and all other tasks associated with release of information services and time reporting.
  • Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.
  • Keeping track of Audits and request processed in Microsoft Excel
  • Completes release of information requests including retrieving patient’s medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations.
  • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.

Education

Bachelor of Science - Information Technology

Southern New Hampshire University
Online
07-2026

High School - undefined

Ritenour High School
St. John, MO
01.2014

Skills

  • Microsoft Excel, Suite , Access, Powerpoint and Word
  • Data visualization and presentations
  • Data analysis
  • Excel functions
  • SQL & SQL databases
  • Python programming
  • Analytical problem solving
  • Attention to detail
  • Data validation
  • Database management
  • Database programming and SQL
  • Database maintenance
  • Report preparation & Report writing
  • Data storytelling
  • Data integrity validation
  • Analytical thinking

Timeline

Sr Clinical Coordinator

Optum Housecalls Department
06.2019 - Current

Client Service Representative

Ciox Health
04.2017 - 04.2019

High School - undefined

Ritenour High School

Bachelor of Science - Information Technology

Southern New Hampshire University

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AMIRAH MOODY