Amillya Mangold
Mount Vernon
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Host
Redbarn
Mount Vernon
02.2025 - 05.2025
- Greeted guests warmly to create a welcoming atmosphere.
- Managed reservations and seating arrangements efficiently.
- Provided menus and explained daily specials to customers.
- Assisted servers by delivering food and drinks promptly.
- Handled customer inquiries and resolved issues professionally.
- Maintained cleanliness of dining area throughout shifts.
- Monitored dining area for guest needs and comfort levels.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Customer Service Cashier
McDonald’s
Mount Vernon
05.2024 - 02.2025
- Processed customer transactions accurately and efficiently at high-traffic locations.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and addressed inquiries about food items.
- Collaborated with team members to ensure smooth service during peak hours.
- Operated cash register, handling cash and electronic payments securely.
- Implemented company policies for food handling and customer service procedures.
- Provided friendly, attentive service to enhance the customer dining experience.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
Education
Esthetics
Paul Mitchell The School
08.2025 - 09.2025
Mount Vernon Highschool
Mount Vernon, MOEarly Childhood Care And Education
STRC
08.2023 - 05.2024
Skills
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Child development
- Lesson planning
- Sanitation practices
- Communication skills
- Food allergy awareness
- Classroom management
- Fine motor skills
- Social-emotional learning
- Empathy and patience
- Dramatic play
- Child development knowledge
- Child's CPR certified
- Gross motor skills
Certification
- CPR Certification
Timeline
Esthetics
Paul Mitchell The School
08.2025 - 09.2025
Host
Redbarn
02.2025 - 05.2025
Customer Service Cashier
McDonald’s
05.2024 - 02.2025
Early Childhood Care And Education
STRC
08.2023 - 05.2024
Mount Vernon Highschool