Amie Hawkins
Springfield
Summary
Dedicated telecommunications professional with expertise in system upgrades and customer support. Proven ability to optimize processes and enhance system capabilities, contributing to improved operational efficiency.
Overview
15
15
years of professional experience
Work History
Telecommunications
CSLLC
Springfield
2011.07 - Current
- Upgraded telecommunications equipment and software to improve system capabilities and performance.
- Identified process improvement opportunities within organizational telecommunications operations to streamline workflows.
- Ensured compliance with all relevant industry regulations concerning telecommunications products and services.
- Replaced defective components within telecommunications systems according to manufacturer specifications.
- Participated in training sessions regarding best practices for managing telecommunications systems.
Education
High School Diploma -
Christian Cornerstone Correspondance School
Townsend, GASkills
- Customer support
- System upgrades
- Process optimization
- Problem solving
- Decision-making
- Critical thinking
- Microsoft Word
- Basic math
- Time management
- Multitasking
- Effective communication
- Communication
- Relationship building
- Cultural awareness
- Friendly, positive attitude
Timeline
Telecommunications
CSLLC
2011.07 - Current
High School Diploma -
Christian Cornerstone Correspondance School