Amber Watson
Kansas City
Summary
Experienced mental health professional with a strong background in providing therapeutic care and support to patients. Recognized for ability to effectively collaborate and adapt in dynamic healthcare settings. Committed to delivering compassionate care and creating a positive, team-oriented environment.
Overview
2
2
years of professional experience
Work History
Mental Health technician
Swope Health Services
08.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Dietary Aid
Village Shalom
05.2023 - 08.2023
- By ensuring that meals are prepared correctly and served on time, Dietary Aides help improve patient recovery and overall health outcomes
- Prepare and serve meals according to specified dietary requirements
- Assist in the setup and cleanup of dining areas
- Monitor and report any changes in dietary needs or preferences to the supervising dietitian
- Ensure that food is stored and handled properly to maintain safety and sanitation standards
- Assist with inventory management, including the stocking of food supplies and pantry items
- Collaborate with kitchen staff and healthcare providers to deliver consistent and high-quality service
- Adhere to all health and safety regulations while performing tasks
- Provide nutritional support and information to patients and their families when necessary
- Document meal records and intake information accurately
- Assist in training new Dietary Aides or kitchen staff as needed
Dietary Aid
The Healthcare Resort of Leawood
02.2023 - 05.2023
- By ensuring that meals are prepared correctly and served on time, Dietary Aides help improve patient recovery and overall health outcomes
- Served meals to residents in accordance with established schedules and dietary procedures.
- Prepare and serve meals according to specified dietary requirements
- Assist in the setup and cleanup of dining areas
- Monitor and report any changes in dietary needs or preferences to the supervising dietitian
- Ensure that food is stored and handled properly to maintain safety and sanitation standards
- Assist with inventory management, including the stocking of food supplies and pantry items
- Collaborate with kitchen staff and healthcare providers to deliver consistent and high-quality service
- Adhere to all health and safety regulations while performing tasks
- Provide nutritional support and information to patients and their families when necessary
- Document meal records and intake information accurately
- Assist in training new Dietary Aides or kitchen staff as needed
Education
associates degree -
Metropolitan Community College
Kansas City, MO11.2024
High School Diploma -
Northeast High School
Kansas City, MO07.2020
Skills
- Time management
- Problem solving
- Teamwork
- Flexibility
- Communication
- Active listener
- Critical thinker
- Fast learner
- Compassionate
- De-Escalation Techniques
- Stress reduction techniques
- Behavior Management
- Patient Safety Management
- Crisis Intervention
- Anger Management
- Clinical Documentation
- Patient Assessment
- Psychiatric Medication Knowledge
- Schizophrenia Education
- Personality Disorder Familiarity
- Excellent customer service skills
- Health plan benefits
- Vitals monitoring
- Behavioral Health
- Behavior Observation
- Behavioral support
- Registered Behavior Technician
- Heartsaver CPR AED
Timeline
Mental Health technician
Swope Health Services
08.2023 - Current
Dietary Aid
Village Shalom
05.2023 - 08.2023
Dietary Aid
The Healthcare Resort of Leawood
02.2023 - 05.2023
High School Diploma -
Northeast High School
associates degree -
Metropolitan Community College
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