Amber Kirkpatrick
West Plains
Summary
Dynamic Family Advocate with Ozark Action, Inc., skilled in case management and community resource identification. Enhanced family well-being through tailored service plans and effective communication. Demonstrated multicultural sensitivity and crisis intervention strategies, fostering trust and collaboration with clients. Achieved improved outcomes by connecting families to essential services and resources.
Overview
19
19
years of professional experience
Work History
Family Advocate
Ozark Action, Inc.
07.2021 - Current
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Identified available community resources and programs for families of disabled children.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Conducted home visits to assess living conditions and provide personalized guidance on parenting challenges.
- Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
- Organized community outreach events, raising awareness about available resources for struggling families.
- Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
- Developed individualized service plans for families, resulting in improved well-being and stability.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Collaborated with families to assist in growth, development, and education to increase potential.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Developed strong partnerships with local organizations while actively identifying gaps in services, thereby bridging the resources to meet family needs.
Home/Buisness Cleaner
Silvas Cleaning Services
05.2006 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Fostered safer work environment by promptly addressing spills and potential hazards.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
Childrens Behavioral Technician
Childrens Behavioral Services, LLC.
06.2019 - 07.2021
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
- Implemented social skills training groups, increasing peer interaction opportunities for clients.
- Increased daily living skills through systematic instruction and practice during natural routines.
- Enhanced communication skills for clients with autism spectrum disorder through the use of visual supports and social stories.
- Supported family members in understanding ABA principles, empowering them to effectively implement strategies at home.
- Conducted functional behavior assessments to identify the underlying causes of challenging behaviors, allowing for targeted intervention strategies.
- Utilized discrete trial teaching methods to break down complex tasks into manageable steps for clients'' learning success.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Improved client outcomes by implementing individualized behavior plans and interventions.
- Assisted in creating visual schedules and other environmental supports that facilitated client independence and selfregulation.
- Established rapport with clients, fostering trust and engagement in therapeutic activities.
- Attended regular clinical supervision sessions to review client progress and receive guidance on treatment modifications.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Learned specialized behavior approaches to implement behavioral strategies.
- Used Software to document patient information, progress notes, and treatment plans.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
Education
AA In Child And Family Development - Child Development
Missouri State University, West Plains
West Plains, MO05.2025
Skills
- Community resources
- Multicultural sensitivity
- Effective communication
- Case management
- Family advocacy
- Child development
- Crisis intervention strategies
- Incident management
- Relationships and rapport
- Appointment scheduling
- Family dynamics
- Relationship building
- Behavioral management
- Data collection
- Family needs assessments
- Parenting education
- Family services
- Trauma informed care framework
- Home visits
- File management
- Client documentation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Task prioritization
- Goal setting
Timeline
Family Advocate
Ozark Action, Inc.
07.2021 - Current
Childrens Behavioral Technician
Childrens Behavioral Services, LLC.
06.2019 - 07.2021
Home/Buisness Cleaner
Silvas Cleaning Services
05.2006 - Current
AA In Child And Family Development - Child Development
Missouri State University, West Plains
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