Amber Carrino
Columbia
Summary
Training-focused operations leader with 6+ years of experience across restaurant management, regulatory compliance, and workforce development. Proven facilitator with deep expertise in food safety, onboarding, certification programs, and field coaching. Highly effective at translating SOPs and brand standards into consistent, shift-level behaviors that improve compliance, guest experience, and team performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Environmental Public Health Specialist
City of Columbia
08.2022 - Current
- Conduct high-volume inspections of restaurants, food service establishments, lodging facilities, pools, spas, and temporary food events to ensure compliance with state and local food safety and sanitation codes.
- Translate regulatory and operational standards into clear, actionable coaching, improving operator compliance and reducing repeat violations.
- Deliver food safety and handling instruction to operators and the public, reinforcing best practices and corrective actions.
- Perform follow-up inspections and review architectural plans for new/remodeled businesses to ensure regulatory readiness prior to opening.
- Develop and deliver targeted training and coaching, ensuring staff consistently followed food safety and operational standards.
- Serve as a department spokesperson at outreach and community education events.
- Served on multiple citywide committees, including Business Continuity, Employee Wellness, and Employee Engagement, contributing to cross-department planning, staff development initiatives, and workforce engagement programs.
- Collaborated with stakeholders to document operational workflows, develop training programs, and implement process improvements that strengthened compliance, readiness, and internal communication.
Assistant General Manager
Noodles & Company
10.2018 - 07.2022
- Led daily operations in a high-volume restaurant while maintaining 100% compliance with food safety and sanitation standards.
- Designed and executed structured onboarding and station certification programs for FOH and BOH team members.
- Acted as train-the-trainer lead, coaching shift leaders and in-store trainers to deliver consistent instruction and performance feedback.
- Ensured 100% food handler certification for all employees within required timelines.
- Facilitated training for menu rollouts, promotions, and operational changes through pre-shift huddles, job aids, and hands-on coaching.
- Managed labor forecasting, scheduling, and inventory control, contributing to profitability goals, reduced product loss, and improved margin control.
- Identified and developed high-performing team members, supporting retention and internal promotions.
- Shared responsibility for financial integrity through cash management, P&L review, and reporting.
Education
Master of Arts - Management & Leadership
Webster University
St. Louis, MO12.2025
Bachelor of Science - Public Health
University of Missouri
Columbia, MO05.2022
Skills
- Training Program Execution & Facilitation
- Train-the-Trainer & Field Coaching
- Food Safety & Sanitation Compliance
- Standard operating procedures development
- New hire onboarding
- Change Management & Operational Rollouts
- Cross-Functional Partnership
- KPI Tracking & Reporting
- Microsoft Office
- LMS & Training Platforms
- Health promotion strategies
- Health policy development
Certification
Multicultural Studies Certificate University of Missouri,
Columbia, MO May 2022
- Completed interdisciplinary, training-focused coursework centered on cross-cultural communication, equity, and inclusive leadership.
- Developed skills to facilitate effective learning and collaboration across diverse teams and backgrounds.
- Applied multicultural frameworks to public health, leadership, and organizational settings to improve engagement and understanding.
Timeline
Environmental Public Health Specialist
City of Columbia
08.2022 - Current
Assistant General Manager
Noodles & Company
10.2018 - 07.2022
Master of Arts - Management & Leadership
Webster University
Bachelor of Science - Public Health
University of Missouri