Amarjit Singh
Wentzville
Summary
Dynamic professional with a proven track record at Janus Hotels & Resorts, excelling in innovation strategy development and effective team collaboration. Spearheaded initiatives that enhanced operational efficiency and significantly improved customer satisfaction. Adept at recruitment and integration, fostering high-performing teams while driving strategic issue resolution for sustained business growth.
Overview
19
19
years of professional experience
Work History
Task Force General Manager
Janus Hotels & Resorts
12.2017 - Current
- Oversaw the recruitment process for new task force team members, ensuring a balanced skillset was maintained across all roles while optimizing overall productivity levels through careful selection of high-performing individuals.
- Increased overall efficiency through the implementation of streamlined operational procedures and resource allocation.
- Improved customer satisfaction rates by consistently prioritizing client needs and maintaining open lines of communication.
- Reduced staff turnover rates by implementing targeted retention strategies, including competitive compensation packages and career development opportunities.
- Spearheaded successful collaborations with cross-functional departments, resulting in improved project outcomes.
General Manager
Kirksville Hoapitality Inc
10.2011 - 12.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Multi-Unit Operation Manager
Chahal Inc
06.2006 - 07.2009
- Collaborated with cross-functional teams including marketing, finance, and human resources to align organizational goals with day-to-day operations.
- Managed vendor relationships for multiple units to ensure timely deliveries of products while negotiating favorable contract terms.
- Enhanced customer satisfaction levels by ensuring consistent service delivery, training staff on best practices, and addressing customer feedback promptly.
- Oversaw facility maintenance across various locations for optimal functionality, safety compliance, and aesthetic appeal.
- Facilitated regular meetings with unit managers for performance reviews, sharing best practices, and addressing any operational challenges.
- Successfully turned around underperforming units by identifying root causes of issues and implementing targeted improvement measures.
- Increased operational efficiency by establishing standardized procedures for daily tasks and conducting regular audits to ensure compliance.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Education
Bachelor of Arts - Economics
Punjab University
Chandigarh05-1987
Skills
- Innovation Strategy Development
- Analytical Report Development
- Safety Protocol Development
- Effective Team Collaboration
- Service Excellence
- Strategic Issue Resolution
- Relationship Management
- Recruitment and Integration
- Team Empowerment
Timeline
Task Force General Manager
Janus Hotels & Resorts
12.2017 - Current
General Manager
Kirksville Hoapitality Inc
10.2011 - 12.2017
Multi-Unit Operation Manager
Chahal Inc
06.2006 - 07.2009
Bachelor of Arts - Economics
Punjab University
Similar Profiles
TinaMarie MazzulloTinaMarie Mazzullo
Area Director of Sales & Marketing at Janus Hotels & ResortsArea Director of Sales & Marketing at Janus Hotels & Resorts
Marie Élodie Mélanie JOORUNMarie Élodie Mélanie JOORUN
Reservation Specialist at New Mauritius Hotels Ltd (Beachcomber Hotels & Resorts)Reservation Specialist at New Mauritius Hotels Ltd (Beachcomber Hotels & Resorts)
Mark R BrownMark R Brown
20 Yrs Hotel Management & 5yrs Real Estate Sales at Hyatt Hotels, Fairmont Hotels, 5 Star Resorts20 Yrs Hotel Management & 5yrs Real Estate Sales at Hyatt Hotels, Fairmont Hotels, 5 Star Resorts