Summary
Overview
Work History
Education
Skills
Affiliations
Recognition
Timeline
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Amanda White

High Ridge,MO

Summary

Dynamic professional with 7+ years of experience driving customer and operational excellence in fast-paced environments. Recognized for spearheading initiatives that enhance customer satisfaction, streamline operations, and reduce resolution times. Highly organized and accountable, excels at managing multiple complex projects independently while maintaining keen attention to detail. Committed to delivering high-quality service and on-time results, leverages expertise in cross-functional collaboration to build strong relationships with stakeholders and elevate team performance. Passionate about employing innovative solutions to solve challenges and contribute to organizational success.

Overview

8
8
years of professional experience

Work History

SEED SERVICE ADVISOR

Bayer Crop Science
06.2022 - Current
  • Cultivated and strengthened relationships with retail partners, driving customer loyalty and consistently exceeding business targets.
  • Analyzed account performance and implemented strategic operational plans to optimize efficiency and influence customer behavior.
  • Delivered cross-functional solutions to ensure operational excellence and a seamless, consistent brand experience across all touchpoints.
  • Acted as a subject matter expert on product updates and marketing initiatives, empowering dealers with tools to drive sales and engagement.
  • Introduced innovative strategies that enhanced process efficiency and elevated customer satisfaction metrics.
  • Led and motivated teams, fostering collaboration and driving continuous improvement through structured planning and performance tracking.
  • Maintained exceptional customer satisfaction standards, consistently meeting or surpassing service and quality benchmarks.
  • Delivered outstanding customer service by leveraging deep product knowledge and creating positive, personalized customer experiences.

SENIOR ADMINISTRATIVE ASSISTANT

Bayer Contractor, Ranstad US
01.2017 - 06.2022
  • Supported 30+ team members in cross-functional collaboration, ensuring efficient task execution and timely delivery.
  • Managed multiple projects independently, applying strong judgment for quality outcomes.
  • Developed and implemented a budget report template, training the admin team on its use.
  • Oversaw onboarding and IT troubleshooting with meticulous attention to detail.
  • Provided scheduling, travel, and presentation support to enhance team efficiency.
  • Advised field sales on policy updates and collaborated with various teams.
  • Managed payment processing and procurement of brand merchandise.
  • Organized manager schedules and prepared meeting materials.
  • Led project management initiatives to track costs and improve operational excellence.
  • Conducted budget analysis, generating reports for informed decision-making.

EXECUTIVE ASSISTANT

National Credit Management
11.2019 - 08.2020
  • Supported the President & CEO and VPs of Client Relations, Business Development, and Client Services in sales and marketing efforts.
  • Managed multiple priorities to meet critical deadlines and served as the primary contact for executives and external partners.
  • Handled confidential information and ensured timely communication flow.
  • Organized meetings, webinars, and travel arrangements while maintaining office supply inventory.
  • Managed contracts for 350+ clients and developed comprehensive proposals to drive business growth.
  • Coordinated correspondence on legislative issues related to Perkins Loans.
  • Created presentations and maintained organized office files and databases for performance tracking.
  • Oversaw complex calendar management to optimize executive availability.

Education

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

Southern New Hampshire University
06.2021

Skills

  • Customer Relationship Management
  • Operational Excellence
  • Cross-Functional Collaboration
  • Project Management
  • Process Improvement
  • Communication Skills
  • Problem Solving
  • Adaptability
  • Motivated Team Leader
  • Networking and Relationship Building

Affiliations

  • Family Connections, Bayer Business Resource Group, US Communications Lead (Jan 2025 - present)
  • Product Supply Leadership Community Member

Recognition

2023 and 2024 Top Performer Award

Timeline

SEED SERVICE ADVISOR

Bayer Crop Science
06.2022 - Current

EXECUTIVE ASSISTANT

National Credit Management
11.2019 - 08.2020

SENIOR ADMINISTRATIVE ASSISTANT

Bayer Contractor, Ranstad US
01.2017 - 06.2022

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

Southern New Hampshire University

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Amanda White