Amanda Sieckmann
O'Fallon
Summary
Results-driven Senior Specialty Account Coordinator with proven EPIC software proficiency, specializing in patient assistance programs and oncology management. Committed to streamlining workflows and enhancing service delivery.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Senior Specialty Account Coordinator
Mercy Hospital St. Louis
St Louis
02.2017 - Current
- Evaluated patient eligibility based on financial criteria and program guidelines for 15 medical facilities and over 3,000 patients.
- Maintained accurate records of patient interactions and application processes in databases.
- Collaborated with team members, healthcare providers and pharmaceutical representatives to streamline application processing workflows and improve service delivery.
- Prepared audit claim reports outlining findings and recommending corrective action plans to improve process efficiency and reduce loss of company revenue.
- Processed Commercial, Medicare and Medicaid claims using advanced billing software and electronic health records.
- Conducted needs assessments of staff members, identifying knowledge gaps to be addressed through new pharmacy EHR integrated software. Collaborated with EPIC IT teams to build pathways for new system.
Senior Certified Pharmacy Technician
Mercy Hospital St. Louis
St Louis
11.2012 - 02.2017
- Executed data entry for patient profiles, billing information and prescription orders in pharmacy software system to ensure accurate record-keeping.
- Prepared and dispensed medications accurately according to prescriptions.
- Trained new pharmacy staff on procedures, software, and customer service standards.
- Managed deposits, credit card charges and sales entries for daily cash management, resolving discrepancies to maintain financial accuracy.
- Performed month-end closing activities.
Education
High School Diploma -
Hazelwood Central Highschool
Florissant, MO05-2007
Some College (No Degree) - Nursing
St Louis Community College-Florissant Valley
St Louis, MOSkills
- Oncology & Chemotherapy management
- Account management & reimbursement
- Prior authorization process
- Patient assistance programs & required income guidelines
- Medicare & Medicaid regulations (ie Medicare Payment Plan, LIS)
- Advanced 340B knowledge Built internal assistance program for patients
- EPIC software proficiency (Willow Ambulatory, Compass Rose & EPIC Hyperspace)
- Consulting & collaborating with Field Reimbursement Managers (FRM) from top pharmaceutical companies
- Leadership & training
Certification
CPhT, MO
Timeline
Senior Specialty Account Coordinator
Mercy Hospital St. Louis
02.2017 - Current
Senior Certified Pharmacy Technician
Mercy Hospital St. Louis
11.2012 - 02.2017
High School Diploma -
Hazelwood Central Highschool
Some College (No Degree) - Nursing
St Louis Community College-Florissant Valley