Amanda Russell
Battlefield
Summary
Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Phlebotomist II
Quest Diagnostics
Springfield
10.2024 - Current
- Performed phlebotomy and collected urine samples for diverse patient age ranges to ensure accurate diagnostics.
- Verified accuracy of lab orders in Quanum and confirmed patient information prior to specimen collection.
- Performed venipuncture and other blood collection procedures according to established standards.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Adhered to all regulatory guidelines for infection control and safety standards.
- Delivered exceptional customer service while interacting with patients to enhance their experience.
Phlebotomist
Alpha medical
Nixa
02.2024 - 08.2024
- Perform blood draws, medical history, verifying patients, inventory, process specimens. Making sure to follow the HIPAA guidelines.
- Traveled to patients and facilities within a 200-mile radius to provide care.
- Collected blood samples using proper techniques and safety protocols.
- Prepared specimens for laboratory analysis and ensured accurate labeling.
- Ensured patient comfort and reduced anxiety during procedures through attentive assistance.
- Documented patient information and sample details in the electronic records system.
- Collaborated with medical staff to support patient care initiatives.
- Followed infection control protocols to minimize risk of contamination.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Assisted in the training of new phlebotomists.
- Responded quickly and effectively to emergency situations.
- Promoted integrity of blood specimens for laboratory testing by selecting appropriate collection tubes and utilizing correct techniques.
Collection Supervisor
Community Blood Center Of the Ozarks
Springfield
04.2012 - 10.2022
- Transitioned to role of Collection Supervisor in 2015, overseeing collection operations.
- Ensured compliance with federal and state collections laws and regulations.
- Assisted in the creation and implementation of policies and procedures for the collections department.
- Discussed job performance issues with employees to identify root causes and develop actionable solutions.
- Guided employees through complex problem-solving to enhance team capability and service quality.
- Coordinated efforts with other supervisors to align strategies and achieve departmental goals.
- Delegated work to staff, setting priorities and goals.
- I continue to work closely with the Apheresis Manager to educate myself further in writing and editing Standard Operating Procedures.
Mobile Phlebotomist
Gamma Health Care
Nixa
03.2011 - 04.2012
- Traveled to nursing homes to draw blood and collect urine samples, ensuring timely diagnostics for patients.
- Collected blood samples from patients in various settings.
- Operated centrifuge for blood sample processing, contributing to accurate test results in healthcare settings.
- Ensured compliance with safety and health regulations during procedures.
- Maintained accurate records of patient interactions and sample collections.
CNA
HCR ManorCare
Springfield
01.2009 - 03.2011
- Provided patient care by assisting with daily activities, including feeding, bathing, monitoring vitals, and maintaining accurate charting.
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient environments and equipment.
- Achieved certification as a nursing assistant through completion of the program at OTC.
Education
Technical or occupational certificate - Billing and Coding Certificate
Ashworth College
Online, MOTechnical or occupational certificate - Certified Nursing Assistant Certificate
Ozarks Technical Community College
Springfield, MOHigh school diploma or equivalent - Diploma
Parkview High School
Springfield, MOSkills
- Blood collection
- Pediatric phlebotomy
- Phlebotomy procedures
- Specimen processing
- Quality control
- Quality assurance
- Infection control
- Patient verification
- Patient interaction
- HIPAA compliance
- Regulatory compliance
- Medical records management
- Medical records review
- Medical terminology
- Hemoglobin testing
- Data entry
- Clinical training
- Organizational skills
- HIPAA compliance
Phone - Number
4176552247
Job Related Training
- 06/01/21, 40, Performing all aspects of phlebotomy, medical histories, stocking, inventory, and supervising for almost 13 years. Also making sure patient care, customer service, and HIPAA guidelines are being followed.
- 03/01/10
- 05/01/07
Languages
English
Professional
Certification
Billing and Coding
Timeline
Phlebotomist II
Quest Diagnostics
10.2024 - Current
Phlebotomist
Alpha medical
02.2024 - 08.2024
Collection Supervisor
Community Blood Center Of the Ozarks
04.2012 - 10.2022
Mobile Phlebotomist
Gamma Health Care
03.2011 - 04.2012
CNA
HCR ManorCare
01.2009 - 03.2011
Technical or occupational certificate - Billing and Coding Certificate
Ashworth College
Technical or occupational certificate - Certified Nursing Assistant Certificate
Ozarks Technical Community College
High school diploma or equivalent - Diploma
Parkview High School