Amanda Rivera
The BrewTop
Kansas City
1
Language
1
Certification
2
years of professional experience
Detail-oriented professional with 7 years of experience in customer service, sales, and hospitality. Experienced in creating personalized experiences, supporting events and celebrations, managing competing priorities, and building meaningful relationships with customers, members, and team members. Known for creativity, organization, and professionalism.
Work History
Server/Bartender
8 Months- Delivered personalized service in a high-volume environment, managing multiple guests and competing priorities to enhance overall guest experience.
- Built lasting customer relationships by providing friendly, attentive service and recognizing returning guests' preferences.
- Collaborated closely with co-workers and management to ensure smooth service and successful execution of busy events.
- Helped maintain a positive team environment by supporting coworkers, communicating effectively, and assisting with training new team members.
- Adapted quickly to changing priorities and unexpected situations while maintaining professionalism and a positive attitude.
- Consistently demonstrated strong organizational skills, attention to detail, and the ability to perform effectively in a fast-paced environment.
Bartender
1 Year 3 Months- Crafted personalized, memorable experiences for club members and guests through attentive, high-touch service in an upscale environment.
- Support weddings, tournaments, private events, and member celebrations while collaborating with multiple departments to ensure seamless execution.
- Train and support team members on service standards, club procedures, and guest engagement.
- Contribute to a positive team culture by supporting coworkers, sharing knowledge, and helping create an encouraging and collaborative workplace.
- Consistently represent the club with professionalism, enthusiasm, and a commitment to delivering an exceptional member experience.
Financial Specialist
6 Months- Processed accounts payable and receivable transactions with strong attention to financial accuracy.
- Supported invoice processing, coding, and payment workflows across finance operations.
- Managed sensitive information and detailed financial responsibilities with accuracy, discretion, and strong attention to detail.
- Balanced multiple priorities while maintaining a high level of organization, professionalism, and customer service.
- Collaborated with internal teams to resolve issues efficiently and create a positive overall client experience.
Education
Bachelor of Science - Exercise Science
- 3.7 GPA
- Extracurricular Activities: Collegiate Cheerleader
Skills
Customer service
Bilingual (English and Spanish)
Teamwork and collaboration
Attention to detail
Adaptability
Fast learner
Certification
CPR and AED
Languages
Spanish
Native or Bilingual
Timeline
Server/Bartender
The BrewTop
02.2026 - CurrentRead More
Bartender
The National Golf Club Of Kansas City
04.2025 - 07.2026Read More
Financial Specialist
Vibrant Health
08.2024 - 02.2025Read More
Northwest Missouri State University
Bachelor of Science from Exercise Science
Read More