Dynamic Medical Assistant with extensive experience at Jordan Valley Community Health Center, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through compassionate communication and effective scheduling. Skilled in EHR systems and vital sign monitoring, ensuring high-quality care and compliance with HIPAA standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Jordan Valley Community Health Center
08.2017 - 01.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained and documented client medical history, medication information, symptoms, and allergies to support accurate diagnosis and treatment.
Directed patients to exam rooms and addressed questions to ensure smooth preparation for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated patient referrals to specialists and healthcare providers to enhance comprehensive care management.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Oriented and trained new staff on proper procedures and policies.
CNA
Integrity Home Care & Hospice
04.2017 - 07.2017
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Reduced patient stress levels through effective communication and active listening skills.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA
Phoenix Home Care & Hospice
07.2015 - 04.2017
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Reduced patient stress levels through effective communication and active listening skills.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.