Amanda Prater
Ozark
Summary
Dedicated Medical Assistant with a proven track record at Jordan Valley Community Health Center, enhancing patient care through exceptional clinical documentation and direct patient support. Skilled in HIPAA compliance and EMR/EHR systems, coupled with a compassionate approach to patient interactions, significantly improving patient satisfaction and clinic efficiency. Also with a strong background in pediatrics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Jordan Valley Community Health Center
08.2017 - 01.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Oriented and trained new staff on proper procedures and policies.
CNA
Integrity Home Care & Hospice
04.2017 - 07.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA
Phoenix Home Care & Hospice
07.2015 - 04.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Associate In Medical Assisting - Health Education
Cox College
Springfield, MO12.2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Appointment setting
- Compassionate caregiver
- Medical supply inventory
- Complex Problem-solving
- Adaptable
- Reliable transportation
Certification
BLS certified
Timeline
Medical Assistant
Jordan Valley Community Health Center
08.2017 - 01.2025
CNA
Integrity Home Care & Hospice
04.2017 - 07.2017
CNA
Phoenix Home Care & Hospice
07.2015 - 04.2017
Associate In Medical Assisting - Health Education
Cox College
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