Dedicated Medical Assistant with a proven track record at Jordan Valley Community Health Center, enhancing patient care through exceptional clinical documentation and direct patient support. Skilled in HIPAA compliance and EMR/EHR systems, coupled with a compassionate approach to patient interactions, significantly improving patient satisfaction and clinic efficiency. Also with a strong background in pediatrics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Jordan Valley Community Health Center
08.2017 - 01.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Oriented and trained new staff on proper procedures and policies.
CNA
Integrity Home Care & Hospice
04.2017 - 07.2017
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Reduced patient stress levels through effective communication and active listening skills.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA
Phoenix Home Care & Hospice
07.2015 - 04.2017
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Reduced patient stress levels through effective communication and active listening skills.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Associate In Medical Assisting - Health Education
Cox College
Springfield, MO
12.2018
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
Reliable team player
Procedure assistance
Compassionate
CPR
Immunization administration
Specimens collection and processing
Medical procedures
Appointment setting
Compassionate caregiver
Medical supply inventory
Complex Problem-solving
Adaptable
Reliable transportation
Certification
BLS certified
Timeline
Medical Assistant
Jordan Valley Community Health Center
08.2017 - 01.2025
CNA
Integrity Home Care & Hospice
04.2017 - 07.2017
CNA
Phoenix Home Care & Hospice
07.2015 - 04.2017
BLS certified
Associate In Medical Assisting - Health Education
Cox College
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