Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amanda Parkinson

Columbia,MO

Summary

Customer-oriented professional with 10+ years of leadership, management, and business ownership experience. Demonstrates strong written and verbal communication skills. Manages time efficiently in multitasking environments. Reviews, assesses, and enhances business processes. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); typing speed of 50 WPM.

A management professional with proven track record in overseeing center operations and enhancing team productivity. Known for achieving operational excellence through strategic planning and staff development. Reliable team collaborator with strong focus on results and adaptability to changing circumstances.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Center Director

Immunotek Plasma
08.2022 - Current
  • Oversee a team of 30+ staff members, including assistant managers and supervisors
  • Manage recruitment and termination processes
  • Develop and execute marketing strategies
  • Oversee inventory management and supply procurement
  • Coordinate and communicate with corporate headquarters
  • Responsible for comprehensive financial oversight
  • Foster employee engagement and development
  • Lead and facilitate audit processes - Ensure compliance with all Standard Operating Procedures
  • Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
  • Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
  • Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.

Assistant Manager

Freedom Plasma/Immunotek Plasma
08.2022 - 11.2024
  • Responsible for all Marketing, increasing the number of donors by 75%
  • Inventory Management- Always kept us in the green in budget.
  • Conducted Interviews and Managed Hiring Processes. Decreased turnover rate by 65%
  • Floor Supervision and Operations
  • Supervised All Physician Substitute Staff
  • Managed Responsibilities of the Center Medical Director
  • Left due to being promoted to Center Director- Missouri

Insurance Verification Specialist

NeuroPsychiatric Hospitals Corporate office
01.2021 - 01.2022
  • Insurance claims expert, able to multitask 8 different hospitals in 3 different states.
  • Extensive knowledge of different types of insurance coverage and policies.
  • Responsible for verifying insurance, benefits and client financial responsibility. Accurately enter information into the computer system.
  • I work closely with insurance carriers, clients and insurance sites.
  • Able to accurately maintain patient insurance records.
  • Make sure the patient's insurance policy covers the required hospital stay.
  • Trained and monitored agents overseas. kept excel records of every insurance claim. Making sure they were accurate.
  • Professionally spoke to nurses and registration departments to get accurate information if insurance was missing in the intake packet.

Education

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy
01.2018

Genesys Educational Program - Emergency Medical Technician

06.2020

Skills

  • Management
  • Payment Posting
  • Scheduling
  • Marketing
  • Inventory
  • Training
  • Hiring
  • Medical Billing

Certification

  • EMT - Certified Emergency Medical Technician

Timeline

Center Director

Immunotek Plasma
08.2022 - Current

Assistant Manager

Freedom Plasma/Immunotek Plasma
08.2022 - 11.2024

Insurance Verification Specialist

NeuroPsychiatric Hospitals Corporate office
01.2021 - 01.2022

Genesys Educational Program - Emergency Medical Technician

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy

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Amanda Parkinson