Amanda Newton
Independence
Summary
Customer-focused eyewear specialist with several years of experience meeting client vision needs and embracing store's business goals. Empathetic professional with exceptional listening skills resulting in long-term customer relationships. Committed to commercial success, as evidenced by repeated recognition for top store eyewear sales.
Overview
14
14
years of professional experience
Work History
Optician
Eyemart Express LLC
Lee's Summit
08.2021 - Current
- Assisted customers in selecting eyewear that suits their needs.
- Clarified customer prescriptions to ensure precise eyewear fitting and meet individual needs.
- Fitted and adjusted eyeglasses for optimal comfort.
- Managed inventory of frames and lenses to ensure product availability.
- Maintained a clean and organized workspace for efficient operations.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
L1MA
Galway homes
Kansas City
07.2012 - 07.2017
- Administered medications and treatments according to healthcare provider prescriptions.
- Monitored patient vital signs and reported changes to medical staff.
- Assisted in patient care activities, providing support with daily living tasks.
- Documented patient information accurately in electronic health records systems.
- Maintained a clean and safe environment by following infection control protocols.
- Identified potential safety hazards within the facility environment and took appropriate action.
- Performed physical assessments to determine patient status and document findings in patient records.
Education
GED
Saint Joseph, MOSkills
- Optical measurements
- Eyewear fitting
- Prescription analysis
- Inventory management
- Claim processing
- Sales techniques
- Product upselling
- Product recommendation
- Problem solving
- Attention to detail
Timeline
Optician
Eyemart Express LLC
08.2021 - Current
L1MA
Galway homes
07.2012 - 07.2017
GED