Amanda Neuman
St. Clair
Summary
Aloha! I am a former patient care coordinator with a proven track record of enhancing clinic efficiency and patient satisfaction. Boasting over seven years of diverse experience across healthcare, retail, and office settings, I excel at streamlining operational processes while providing exceptional service. Eager to learn new skills and refine existing ones, I am committed to achieving excellence in all endeavors.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Harmony Health and Wellness
06.2025 - Current
- Greeted guests at front desk and delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments in person and over the phone
- Flipped provider rooms and managed laundry throughout the day
Patient Care Coordinator
The Chiropractic Studio Hawaii
01.2024 - 01.2025
- Coordinate patient appointments, ensuring efficient schedules and high patient satisfaction.
- Enhance daily operations, reducing patient wait times and improving clinic workflow.
- Verify insurance details to determine patient out-of-pocket expenses.
- Manage office supplies, ensuring availability and organization.
Retail Associate (with keys)
heisgreaterthani inc.
01.2022 - 01.2023
- Organize store layout, restock shelves, and maintain cleanliness, enhancing customer experience.
- Assist customers in-store and via phone, resolving inquiries and improving satisfaction.
- Process payments and returns efficiently, ensuring accurate cash flow management.
- Travel to the bank weekly to change cash, maintaining financial accuracy.
- Perform cash count every morning and at the end of each shift.
Office & Digital Media Assistant
House Minority Research, Hawaii State Capitol
01.2020 - 01.2021
- Managed office documents and supplies, ensuring smooth daily operations and timely responses.
- Prepared informational binders with Office Manager for Representative meetings, enhancing preparation and efficiency.
- Produced social media content, boosting engagement through photography, videography, and graphic arts.
Associate Lead
PetSmart
01.2019 - 01.2020
- Supervised and managed associates in the Pet Care Department and Grooming Salon.
- Oversaw store opening and closing procedures such as drawer counts and collecting paperwork.
- Ensured that safety measured were followed in the Grooming Salon, Hospital room, and animal holding area at set times during shift.
- Took initiative in resolving customer issues and concerns.
- Conducted weekly inventory counts.
Pet Care Associate
PetSmart
01.2018 - 01.2019
- Answered questions and aided customers in person and over the phone.
- Maintained the overall appearance of the store through item recovery, stocking, and organizing merchandise.
- Cleaned various animal cages, aquatic tanks, and pet guest accidents regularly.
- Processed payments and returns.
- Fulfilled online orders.
- Received and cataloged live animal deliveries.
Assistant to Executive Producer
Centropolis Entertainment
08.2018 - 09.2018
- Contacted individuals and departments on behalf of Executive Producer.
- Transported confidential documents and information between various sets and main office.
- Collected messages, recorded important details, and set reminders for Executive Producer.
Assistant to Museum Coordinator
USS Bowfin Submarine and Museum
01.2017 - 01.2018
- Assisted the Museum Curator with sorting various documents, organizing the museums personal library, running work related errands, and photographing artifacts.
- Acted as a tour guide for Make-A-Wish families when the Educational Assistant was absent.
- Managed and created content for Museums social media.
Education
Associates of Liberal Arts -
Wayland Baptist University Hawaii
08-2016
Skills
- Organized
- Creativity
- Critical thinking
- Teamwork
- Meeting deadlines
- Animal Care
Timeline
Front Desk Receptionist
Harmony Health and Wellness
06.2025 - Current
Patient Care Coordinator
The Chiropractic Studio Hawaii
01.2024 - 01.2025
Retail Associate (with keys)
heisgreaterthani inc.
01.2022 - 01.2023
Office & Digital Media Assistant
House Minority Research, Hawaii State Capitol
01.2020 - 01.2021
Associate Lead
PetSmart
01.2019 - 01.2020
Assistant to Executive Producer
Centropolis Entertainment
08.2018 - 09.2018
Pet Care Associate
PetSmart
01.2018 - 01.2019
Assistant to Museum Coordinator
USS Bowfin Submarine and Museum
01.2017 - 01.2018
Associates of Liberal Arts -
Wayland Baptist University Hawaii
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