Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic
Amanda Nelson

Amanda Nelson

Kansas City

Summary

I am a growth-driven, people-first leader with over 16 years in the printing industry. I have a passion for building efficient systems, and client experiences that scale.


Overview

15
15
years of professional experience
1
1
Certification

Work History

VP of Client Services

Single Source Printing
06.2025 - Current
  • Identifies opportunities to improve front end business process flows and productivity.
  • Increase company growth through collaboration with sales and client service department.
  • Collaborates with owner to develop strategic initiatives and long term goals.
  • Demonstrates proficient leadership skills to motivate employees and build competent teams.
  • Manages customer interactions, ensuring customer satisfaction.
  • Supervising front office staff, including training, scheduling, and performance evaluation.
  • Collaborates cross departmentally to ensure seamless workflows.
  • Analyzing current MIS limitations, leads a team to source a new business management softwear solution.

Senior Project Manager

Single Source Printing
04.2024 - 06.2025
  • High-precision project management.
  • Communicates project plans and progress to key stakeholders and project contributors.
  • Maintained schedules to meet key milestones at every project phase.
  • Provided outstanding customer service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Lead a team of project managers and helped in process optimization, strategic execution, and team development.
  • Proven ability to quickly assess challenges, implement solutions, and drive operational excellence.

Senior Account Manager

Custom Color/ GSP
04.2010 - 04.2024
  • Provided quality assurance, customer service, account, and project management for large retailers and their marketing plan execution.
  • Maintained a database of signage and pricing in order to quote and prepare orders.
  • Created detailed work orders, ensuring timely and accurate delivery to stores. Processed complex buyouts and coordinated with outside install teams. Scheduled backhauls, and major logistics services for large volume shipments.
  • I worked alongside sales for planning of orders for large or multi-client operations. Effectively communicate and build lasting relationships with clients and their teams. Marketing and brand coordination with client and company’s internal design groups.
  • Conducted store visits to ensure signs and products were delivered as scheduled. Execute project management to include planning and implementation of large-scale multi material printing orders and special projects. Prepare various reports to include and ensure client satisfaction.

Education

Other - Business and Excel certifications

JCCC
Johnson County, KS
01-2018

Certified Supply Chain Analyst - Supply Chain

ISCEA
11-2024

Bachelor of Science Business Managment - Business Managment

WGU
Millcreek, UT
01-2027

Skills

  • Skilled multi-tasker - 10 years

  • Deadline Oriented - 10 years

  • Highly Organized - 10 years

  • Time Management - 10 years

  • Project Execution - 10 years

  • Customer Service - 10 years

  • Quality Assurance - 10 years

  • Invoicing - 10 years

  • Purchasing - 10 years

Certification

  • HarvardX (2024)

Exercising Leadership: Foundational Principles; Rhetoric: Persuasive Writing & Public Speaking


  • IBM (2024)

Introduction to Generative AI for Executives and Business Leaders


  • edX / RITx / USMx / ColumbiaX (2024–2025)

Business Communication, Teamwork &
Collaboration, Critical Thinking & Problem Solving, Fundamentals of Digital Marketing,
Product Management Fundamentals, Achieving Product-Market Fit, Product Design & Prototyping, Intro to Corporate Finance, Free Cash Flow Analysis

  • ISCEA (2024–2025)

Supply Chain Planning & Strategy, Procurement & Logistics Management, Supply Chain Management Tools, Certified Supply Chain Analyst (CSCA)

  • DartmouthX (2025)

Retail Fundamentals; Omnichannel Strategy & Management


  • University of Michigan (Coursera)

Leading People & Teams Specialization (4 courses); Managing Talent

  • Arizona State University (2025)

Conflict Management Specialization (4 courses)


  • Predictive Index (2025)

Talent Optimization Certificate


  • Vanderbilt (2025)

Generative AI for Leaders

Timeline

VP of Client Services

Single Source Printing
06.2025 - Current

Senior Project Manager

Single Source Printing
04.2024 - 06.2025

Senior Account Manager

Custom Color/ GSP
04.2010 - 04.2024

Other - Business and Excel certifications

JCCC

Certified Supply Chain Analyst - Supply Chain

ISCEA

Bachelor of Science Business Managment - Business Managment

WGU

Awards

  • 2024 Most Valued Person- Accountability, Commitment, Excellence, Integrity, Loyalty, Teamwork


  • 2025 Young Print Professional KS/MO PIA Printing & Imaging Association



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