AMANDA HUHN
Koeltztown
Summary
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Team Lead
Central Bank
10.2017 - Current
- Train team members on reports and collections guidelines
- Contact cardholders via outbound and inbound telephone calls regarding credit card past due balances for 13 affiliate banks
- Assist cardholders with payment options for past due balances
- Review bankruptcy notices
- Review system reports of returned check and ACH payments, communicate with the cardholder and follow up with a formal written notice
- Work with third party collection agencies and attorneys on past due collections cases
- Prepare charge off of past due accounts deemed uncollectable within regulatory guidelines
- Act as liaisons with personnel at the 13 affiliates and the various processors and Card Associations
- Work closely with all departments within BankCard to ensure customer accounts are accurate and complete
- Document all cardholder communication in the cardholder's file
- Write policy and procedures
- Perform Bank calls with markets to go over delinquency for each market
Cashier
Gerbes
01.2017 - 10.2017
- Assisted customers while checking out.
- Keep products in my area stocked
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs.
- Cleaned area at end of shift
Cook/Casier/custodial Help
St Joesph Cathedral School
03.2017 - 10.2017
- Measured weight and mixed appropriate ingredients according to recipe
- Updated daily logs check in deliveries and submitted weekly reports
- Assisted in planning menus
- Maintained Excellent attendance record
- Processed free reduced applications
- Prepared and served 200-300 nutritious meals each day
- In summer did deep cleaning of bathrooms and classrooms in school
- assisted custodial workers in clearing classroom furniture for floors to be waxed, then helped put class room furniture back
Cleaning
Sonoco Factory
01.2015 - 01.2016
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained bathroom cleaning and cleaning supplies to comply with cleaning protocols.
Education
High school or equivalent -
Jefferson City High School
05.2002
Skills
- Repayment plan restructuring
- Delinquent account management
- Account reviews
- Issue investigation
Timeline
Team Lead
Central Bank
10.2017 - Current
Cook/Casier/custodial Help
St Joesph Cathedral School
03.2017 - 10.2017
Cashier
Gerbes
01.2017 - 10.2017
Cleaning
Sonoco Factory
01.2015 - 01.2016
High school or equivalent -
Jefferson City High School
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