Amanda Horned
Springfield
Summary
Dedicated Medical Coder with a strong foundation in Health Information Management. Expertise in accurately coding diverse encounters, coupled with a track record of improving compliance through meticulous documentation analysis. Proven ability to communicate effectively with medical providers and coordinate documentation retrieval for efficient coding practices.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Facility Coder
CoxHealth Medical Center
Springfield
2023.01 - Current
- Accurately assigned ICD-10-CM and CPT codes to various encounter types daily with a focus in Neurology, Neuropsychology, Pain Management, and Cardiology Provider Based Clinic encounters as well as Cardiac and Occupational Therapy Rehabilitation and Speech and Physical Therapy encounters.
Health Information Assistant
CoxHealth Medical Center
Springfield
2019.02 - 2023.01
- Analyzed EMR documentation and assigned deficiencies to medical providers to complete to remain compliant with CMS guidelines.
- Communicated with outside health care facilities to retrieve missing documentation for coding and billing purposes, and informed coders when missing documentation was obtained.
- Assisted in administrative tasks such as processing after-hours release of information requests via phone and fax, helping patients with Patient Portal access, and acting as a contact point between CoxHealth’s medical providers and the HIM department in regard to EMR deficiencies and transcription issues.
Contact Center Team Lead
CoxHealth Medical Center
Springfield
2018.06 - 2019.02
- Led a team of 8 medical schedulers, facilitating communication between team members and scheduling offices to streamline operations.
- Delivered customer service by scheduling appointments, reminding patients of their appointments, and supporting CoxHealth’s Save Your Spot system for Urgent Care and Walk-in Clinics.
- Maintained training documents and analyzed data with team members, fostering professional development and enhancing team capabilities.
Education
Bachelor of Arts - Art History
Missouri State University
Springfield, MO 2012.08 - 2016.12
Skills
- ICD-10 and CPT coding
- Medical coding accuracy
- Cerner and Epic systems
- Microsoft Office proficiency
- Typing speed: 73 WPM
- Analytical problem solving
- Critical thinking
- Time management
- Verbal and written communication
Certification
- Certified Outpatient Coder (COC)
Timeline
Facility Coder
CoxHealth Medical Center
2023.01 - Current
Health Information Assistant
CoxHealth Medical Center
2019.02 - 2023.01
Contact Center Team Lead
CoxHealth Medical Center
2018.06 - 2019.02
Bachelor of Arts - Art History
Missouri State University
2012.08 - 2016.12