Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Fruchey

Dixon

Summary

Dynamic Police Communications Dispatcher with expertise in crisis management, effective communication, and multi-tasking. Proven ability to coordinate emergency responses and train new personnel, ensuring efficient operations and excellent customer service. Detail-oriented professional with a strong background in emergency dispatch and public safety. Skilled in managing high-pressure situations, prioritizing calls, and collaborating with law enforcement agencies to provide timely assistance. Ready to enhance operational efficiency and public safety. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Police Communications Dispatcher

City of Waynesville
Waynesville
03.2024 - Current
  • Operated radio systems to communicate with law enforcement personnel.
  • Received and prioritized emergency calls for police assistance.
  • Maintained accurate logs of incoming calls and dispatch activities.
  • Coordinated responses between officers and other emergency services.
  • Provided information to the public regarding non-emergency inquiries.
  • Assisted in training new dispatchers on protocols and procedures.
  • Utilized computer-aided dispatch software for efficient call management.
  • Entered data into computer systems used for tracking information related to police operations.
  • Dispatched units to a variety of locations based on priority levels and available resources.
  • Received emergency and non-emergency calls from the public, determined nature of call and dispatched appropriate personnel.
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Coordinated with other law enforcement agencies to provide assistance during high priority events or incidents.

Secretary/ Treasure

Dixon Rural Fire Protection District
Dixon
09.2016 - Current
  • Responded to emergency calls for fire and rescue operations.
  • Assisted in training new volunteers and sharing firefighting techniques.
  • Operated firefighting equipment, including hoses and ladders, during incidents.
  • Participated in community outreach programs to promote fire safety awareness.
  • Collaborated with local agencies during disaster response efforts and safety drills.
  • Maintained readiness of firefighting gear and equipment through regular checks.
  • Documented incident reports detailing actions taken during emergency responses.
  • Interacted professionally with victims, witnesses and other personnel associated with an incident.
  • Responded quickly to emergency calls, providing medical aid where necessary.

Allergy Technician

Central Missouri Ear Nose and Throat
Jefferson City
03.2023 - 03.2024
  • Collected patient allergy history and documented responses to allergens.
  • Assisted in conducting skin prick tests for allergy diagnosis.
  • Prepared and maintained allergen testing equipment and supplies.
  • Educated patients on allergy management and treatment options.
  • Monitored patient reactions during testing and reported findings promptly.
  • Updated electronic health records with accurate patient information regularly.
  • Communicated effectively with patients to address concerns and provide support.
  • Kept patient information properly secured and confidential.
  • Administered daily medications, checked vital signs and handled basic requests.
  • Recorded patient vital signs, documenting information into medical charts.

Police Communications Dispatcher

Pulaski County Sheriff's Office
Waynesville
09.2021 - 05.2023
  • Operated radio systems to communicate with law enforcement personnel.
  • Received and prioritized emergency calls for police assistance.
  • Maintained accurate logs of incoming calls and dispatch activities.
  • Coordinated responses between officers and other emergency services.
  • Provided information to the public regarding non-emergency inquiries.
  • Assisted in training new dispatchers on protocols and procedures.
  • Utilized computer-aided dispatch software for efficient call management.
  • Maintained accurate records of all calls received and actions taken for future reference.
  • Entered data into computer systems used for tracking information related to police operations.
  • Received emergency and non-emergency calls from the public, determined nature of call and dispatched appropriate personnel.
  • Dispatched units to a variety of locations based on priority levels and available resources.
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Coordinated with other law enforcement agencies to provide assistance during high priority events or incidents.
  • Provided support services such as warrant checks and background searches for officers in the field upon request.

EMT-Basic

Dixon Ambulance District
Dixon
03.2016 - 09.2017
  • Responded swiftly to emergency calls, providing critical pre-hospital care.
  • Assisted in patient assessment and vital sign monitoring during transport.
  • Maintained and inspected medical equipment for readiness and compliance.
  • Documented patient information accurately in electronic health records systems.
  • Remained level-headed and proactive during emergency situations.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.
  • Assessed emergency situations and prioritized medical care for patients.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
  • Documented calls in reports detailing incident type and course of treatment.
  • Documented patient condition and treatment to facilitate plan of care.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.

Education

EMT- B - Emergency Medical Technician

Rolla Technical College
Rolla, MO
08-2015

High School Diploma -

Dixon High School
Dixon, MO
05-2009

Skills

  • Radio communication
  • Emergency dispatch
  • Call logging
  • Public relations
  • Problem solving
  • Effective communication
  • Stress resilience
  • Time management
  • Crisis management

Certification

  • EMT-B

Timeline

Police Communications Dispatcher

City of Waynesville
03.2024 - Current

Allergy Technician

Central Missouri Ear Nose and Throat
03.2023 - 03.2024

Police Communications Dispatcher

Pulaski County Sheriff's Office
09.2021 - 05.2023

Secretary/ Treasure

Dixon Rural Fire Protection District
09.2016 - Current

EMT-Basic

Dixon Ambulance District
03.2016 - 09.2017

EMT- B - Emergency Medical Technician

Rolla Technical College

High School Diploma -

Dixon High School

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Amanda Fruchey