Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Cruse

Marshfield

Summary

Dynamic manager with expertise in inventory management, team collaboration, and customer service excellence. Proven track record of optimizing workflows and fostering inclusive cultures to enhance operational efficiency.

Overview

13
13
years of professional experience

Work History

Manager

Starbucks
Marshfield
07.2023 - 10.2026
  • Directed partner management training and onboarding for nine employees, improving team readiness and performance.
  • Managed inventory control and ordering processes to maintain optimal stock levels and support sales.
  • Oversaw POS system management to ensure operational efficiency.
  • Cultivated supportive workplace culture at Starbucks, fostering collaboration and mutual respect among team members.

Shift Leader

Starbucks
sprringfield
04.2026 - 07.2026
  • Managed point-of-sale system operations to ensure smooth transaction processes
  • Delivered exceptional customer service experiences to enhance customer satisfaction
  • Guided partners in understanding and fulfilling project requirements

Store Manager

Ups Store
Springfield
09.2021 - 05.2023
  • Directed daily store operations, overseeing logistics, print services, mailbox rentals, and inventory management to ensure efficient functioning.
  • Analyzed sales data to enhance performance measures. Optimized in store workflows and cross trained staff on high margin service
  • Delivered exceptional customer service, resulting in increased customer satisfaction and loyalty.

Reclass Technician and Work Instruction Formatter

CNHi Reman
Springfield
01.2014 - 03.2016
  • Developed work instructions from part specifications and work orders to enhance operational clarity
  • Organized and updated work instructions to maintain accuracy and compliance
  • Monitored and upheld quality and safety standards in all tasks performed
  • Packaged and sorted product and freight
  • Entered in part numbers into a database

Education

High School Diploma -

Niangua High School
Niangua, MO
12-2000

Skills

  • POS system management
  • Inventory control
  • Operational efficiency
  • Partner development
  • Partner development
  • Customer engagement
  • Customer engagement

Timeline

Shift Leader

Starbucks
04.2026 - 07.2026

Manager

Starbucks
07.2023 - 10.2026

Store Manager

Ups Store
09.2021 - 05.2023

Reclass Technician and Work Instruction Formatter

CNHi Reman
01.2014 - 03.2016

High School Diploma -

Niangua High School
Amanda Cruse