Dynamic manager with expertise in inventory management, team collaboration, and customer service excellence. Proven track record of optimizing workflows and fostering inclusive cultures to enhance operational efficiency.
Overview
13
13
years of professional experience
Work History
Manager
Starbucks
Marshfield
07.2023 - 10.2026
Directed partner management training and onboarding for nine employees, improving team readiness and performance.
Managed inventory control and ordering processes to maintain optimal stock levels and support sales.
Oversaw POS system management to ensure operational efficiency.
Cultivated supportive workplace culture at Starbucks, fostering collaboration and mutual respect among team members.
Shift Leader
Starbucks
sprringfield
04.2026 - 07.2026
Managed point-of-sale system operations to ensure smooth transaction processes
Delivered exceptional customer service experiences to enhance customer satisfaction
Guided partners in understanding and fulfilling project requirements
Store Manager
Ups Store
Springfield
09.2021 - 05.2023
Directed daily store operations, overseeing logistics, print services, mailbox rentals, and inventory management to ensure efficient functioning.
Analyzed sales data to enhance performance measures. Optimized in store workflows and cross trained staff on high margin service
Delivered exceptional customer service, resulting in increased customer satisfaction and loyalty.
Reclass Technician and Work Instruction Formatter
CNHi Reman
Springfield
01.2014 - 03.2016
Developed work instructions from part specifications and work orders to enhance operational clarity
Organized and updated work instructions to maintain accuracy and compliance
Monitored and upheld quality and safety standards in all tasks performed