Amanda Crocker
Florissant
Summary
Offering strong interpersonal skills and dedication to maintaining public safety, with readiness to learn and grow in law enforcement environment. Brings solid understanding of community relations and critical thinking, along with ability to handle high-pressure situations. Ready to use and develop conflict resolution and effective communication skills in any role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Police Officer
Chesterfield Police Department
11.2022 - 01.2025
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Case Manager II
Farmington Correctional Center
06.2020 - 11.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Utilized the ORAS system to help identify needs and help prevent recidivism.
Correctional Sergeant
Farmington Correctional Center
07.2017 - 06.2020
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised 6 to 7 employees and performance of tasks and managed 300 offenders.
- Resolved issues and disputes between inmates professionally and respectfully.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
Correctional Officer
Farmington Correctional Center
07.2013 - 07.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
Associate of Arts - Criminal Justice
Mineral Area College
Park Hills, MO12-2022
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Crisis intervention and deescalation
- Community oriented policing
- Cultural awareness
Certification
- Tactical Communication Skills Training Certificate - Various Law Enforcement Training Centers.
- Intoxilyzer Operator's License – Department of Health Services or Similar State Authorities.
- Firearms Proficiency Certificate - State POST Boards or Equivalent Authorities.
- Cardiopulmonary Resuscitation (CPR) Certification - American Red Cross or American Heart Association.
- Peace Officer Standards and Training (POST) Certification - State POST Boards.
- Field Sobriety Testing Certification - National Highway Traffic Safety Administration (NHTSA).
- Defensive Tactics Certification - Various Martial Arts Organizations or Police Academies.
- BodyWorn Camera Program Operational Guidance Certificate – U.S. Department of Justice, Office of Justice Programs.
Timeline
Police Officer
Chesterfield Police Department
11.2022 - 01.2025
Case Manager II
Farmington Correctional Center
06.2020 - 11.2022
Correctional Sergeant
Farmington Correctional Center
07.2017 - 06.2020
Correctional Officer
Farmington Correctional Center
07.2013 - 07.2017
- Tactical Communication Skills Training Certificate - Various Law Enforcement Training Centers.
- Intoxilyzer Operator's License – Department of Health Services or Similar State Authorities.
- Firearms Proficiency Certificate - State POST Boards or Equivalent Authorities.
- Cardiopulmonary Resuscitation (CPR) Certification - American Red Cross or American Heart Association.
- Peace Officer Standards and Training (POST) Certification - State POST Boards.
- Field Sobriety Testing Certification - National Highway Traffic Safety Administration (NHTSA).
- Defensive Tactics Certification - Various Martial Arts Organizations or Police Academies.
- BodyWorn Camera Program Operational Guidance Certificate – U.S. Department of Justice, Office of Justice Programs.
Associate of Arts - Criminal Justice
Mineral Area College
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