Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALYSSIA QUACH

St Louis

Summary

Detail-oriented administrative professional with experience in documentation, scheduling, customer and patient support and confidential record management. Proven ability to communicate clearly, manage multiple priorities, and work independently in structured environments. Well-suited for remote administrative and support roles requiring accuracy, organization, and reliability.

Overview

11
11
years of professional experience

Work History

Registered Behavioral Technician

Sunnyhill Inc.
06.2023 - 07.2024
  • Maintained detailed documentation of behavioral observations and daily activities
  • Recorded vital signs and medication administration accurately
  • Communicated updates clearly to supervisors and care teams
  • Ensured compliance with confidentiality and safety protocols
  • Managed daily organization and upkeep of the home environment

Nurse Assistant

Sunrise Senior Living
01.2022 - 12.2023
  • Documented patient information, vitals, and condition changes
  • Communicated with staff and families regarding resident needs
  • Maintained accurate records in compliance with healthcare standards

Front Desk Receptionist

Massage Luxe
07.2015 - 10.2016
  • Answered high-volume calls and scheduled appointments
  • Maintained client records and daily administrative reports
  • Resolved scheduling issues while maintaining a professional customer experience

Manager

Exquisite Threading
07.2013 - 08.2016
  • Managed schedules, payroll, and daily operations
  • Maintained records, tracked performance, and prepared reports
  • Handled customer concerns and supported business operations

Education

Diploma -

Ritenour High School
St. Louis, MO
01-2012

Skills

  • Scheduling & Calendar Management
  • Documentation & Reporting
  • Data Entry & Record Maintenance
  • HIPAA & Confidentiality Compliance
  • Phone & Email Communication
  • Customer & Client Support
  • Time Management & Attention to Detail
  • Independent Work & Reliability

Timeline

Registered Behavioral Technician

Sunnyhill Inc.
06.2023 - 07.2024

Nurse Assistant

Sunrise Senior Living
01.2022 - 12.2023

Front Desk Receptionist

Massage Luxe
07.2015 - 10.2016

Manager

Exquisite Threading
07.2013 - 08.2016

Diploma -

Ritenour High School
ALYSSIA QUACH