Alyssa Studebaker
Jefferson City
Summary
Dynamic Shift Leader Manager at McAlister's Deli with proven expertise in staff scheduling and team management. Recognized for enhancing customer satisfaction through effective training and operational excellence. Skilled in accurate money handling and fostering a motivated team environment, ensuring compliance with safety standards while driving brand loyalty.
Energetic and reliable with strong ability to lead and motivate team members. Possesses solid understanding of inventory management and customer service, with skills in conflict resolution and time management. Committed to driving team success and enhancing operational efficiency.
Overview
2
2
years of professional experience
Work History
Shift Leader Manager
McAlister's Deli
08.2024 - Current
- Supervised daily operations and ensured compliance with safety standards.
- Trained new team members on operational procedures and customer service best practices.
- Coordinated team schedules to optimize workflow and maintain staffing levels.
- Monitored inventory levels and assisted in stock replenishment processes.
- Addressed customer inquiries and resolved issues effectively to enhance satisfaction.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Cooperated with coworkers to improve customer experience and manage storefront.
Store Associate
August Emporium
05.2024 - 08.2024
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently, processing transactions with attention to detail.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Server
Guffey’s Restaurant
08.2023 - 01.2024
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with food preparation and presentation for timely service.
- Maintained cleanliness and organization of dining area and workstations.
- Learned menu items to effectively answer customer inquiries about dishes.
- Processed orders accurately using point-of-sale system for seamless transactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Washington High School
Washington, MO05.2023
Skills
- Staff scheduling
- Workplace safety
- Team management
- Employee training
- Punctual and reliable
- Opening and closing procedures
- Staff training and onboarding
- Staff motivation
- Schedule management
- Accurate money handling
- Energetic and enthusiastic
- Tech-Savvy
- Flexible schedule
- Shift leadership
Timeline
Shift Leader Manager
McAlister's Deli
08.2024 - Current
Store Associate
August Emporium
05.2024 - 08.2024
Server
Guffey’s Restaurant
08.2023 - 01.2024
High School Diploma -
Washington High School
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