Alyssa Norton

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Organized and coordinated conferences and monthly meetings.
• Used advanced software to prepare documents, reports, and presentations.

Handles the daily administrative tasks for Norton Construction. Runs payroll, picks up checks from contractors and homeowners, arranges meetings, creates spreadsheets, Contacts and follows up on leads, Files quarterly reports.

• Sorts and distributes office mail and records incoming shipments for corporate records.
• Restocks supplies and places purchase orders to maintain adequate stock levels.
• Organizes database to track over 30 contractors.
• Establishes working relationships with new clients and contractors
• Assists with development and implementation of new administrative procedures.

• Coordinated flights based on cost and time of travel to enhance client experience and satisfaction.
• Maintained thorough and accurate records of transactions.
• Verified and finalized arrangements to deliver smooth and efficient travel for families.
• Arranged hotel accommodations, cars or drivers and all related documentation.

• Worked with hosts and peer educators to coordinate various programs and educational events.
• Created over 500 Travel reservation (per month) for members which included: flights, hotels and transportation. Input financial data for each trip.
• Extensive customer service was required to follow up with members to make sure their travel arrangements were successful.

• Filed documents in over 800 student records.
• Accurately documented student records with updates on student loans and financial paperwork.
• Performed duties which included: answering student questions, collecting payments, documenting daily transactions and setting appointments.
• Responded to inquiries from callers seeking information
• Kept office area clean and neat to give visitors positive first impression

• Dealt with over 800 service member's records.
• Created Travel Plans, spreadsheets and ID cards to ensure each service member was taken care of before and after deployment
• Commendations: Good Conduct Medal.