Alyssa Howell
Kansas City,MO
Summary
Enthusiastic professional with proven desire and ability to advance from entry level to management and supervisory level. Demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Ability to effectively interface with clients to meet their needs. Extensive experience cleaning retail spaces, private residences, and commercial complexes. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs.
Overview
8
8
years of professional experience
Work History
Kitchen Expeditor
Toms Town Distilling Co.
11.2023 - Current
- Provided support to culinary team during peak hours, expediting orders efficiently and accurately.
- Consistently navigated multiple floors in a fast paced environment while managing time-sensitive tasks and maintaining a high level of physical activity.
- Adapted quickly to fluctuating event demands, ensuring smooth operations by managing resources and physical tasks simultaneously without sacrificing quality or service.
- Fostered a supportive team atmosphere by providing guidance and maintaining clear communication, contributing to a collaborative environment.
Sanitation & Operations Technician
Toms Town Distilling Co.
08.2023 - Current
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Fostered culture of continuous improvement, regularly soliciting and implementing feedback from team members.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Resolved technical issues, improving user experience for internal and external clients.
Residential House Cleaner
Self Employed
06.2022 - 11.2023
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Adhered to professional house cleaning checklist.
- Collected payment for services rendered and provided client with billing receipts.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Operated electronic backpack vacuums and floor sweepers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Exceeded client expectations to garner future services.
House Cleaner Assistant
Cottage Care
07.2021 - 06.2022
- Trained new employees on company policies and cleaning procedures.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Conducted inspections of cleans and developed improvement plans.
- Received over ten 5-star Google reviews while employed.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Adhered to professional house cleaning checklist.
Field Supervisor
Demoss Company
09.2018 - 06.2021
- Responsible for professional cleaning crew in commercial and residential complexes.
- Performed specialized services to ensure all areas and equipment are clean.
- Communicated between clients and management to address special concerns and requests.
- Ensured facility was cleaned correctly and according to client’s instructions and standards.
- Corrected any anomalies to reassure clients of company’s commitment to customer satisfaction.
- Responsible for overseeing work activities of 7 cleaners.
- Maintenance and submission of reports with regards to cleaning personnel, equipment, supplies and general expenses carried out daily.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs
Assistant Store Manager
Garage Clothing USA
12.2016 - 08.2018
- Direct supervision of store operations, daily money reconciliation, and employees.
- Collaborated with store managers to develop and implement strategies effective for driving results of key performance indicators.
- Utilized tools necessary for effectively meeting needs of customers.
- Processed and created shipping labels and scheduled weekly pickups with UPS.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Promoted from seasonal employee to keyholder, to assistant manager within 11 month of employment.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
GED -
Olathe East Sr High School
Olathe, KS05.2018
Skills
- Social Perceptiveness
- Customer Service
- Caring and Responsible
- Time Management
- Willingness to learn
- Worker Supervision
- Client focused communication
- Team Leadership
- Strategic planning
- Multitasking and Prioritization
Timeline
Kitchen Expeditor
Toms Town Distilling Co.
11.2023 - Current
Sanitation & Operations Technician
Toms Town Distilling Co.
08.2023 - Current
Residential House Cleaner
Self Employed
06.2022 - 11.2023
House Cleaner Assistant
Cottage Care
07.2021 - 06.2022
Field Supervisor
Demoss Company
09.2018 - 06.2021
Assistant Store Manager
Garage Clothing USA
12.2016 - 08.2018
GED -
Olathe East Sr High School
Similar Profiles
Jamie BurneyJamie Burney
Bar and Event Manager at Old Glory Distilling CompanyBar and Event Manager at Old Glory Distilling Company
Josh AllenJosh Allen
Tasting Room Manager at Oak and Grist Distilling CompanyTasting Room Manager at Oak and Grist Distilling Company
SUSAN PROUSESUSAN PROUSE
Regional Director of Retail at Heritage Distilling CompanyRegional Director of Retail at Heritage Distilling Company