Motivated professional with a strong work ethic and adaptability, excelling in fast-paced environments. Demonstrated ability to master new skills quickly and deliver high-quality work under pressure. Highly organized with effective people management skills that contribute to team success and company growth. Recognized for navigating change and continuously learning to enhance performance.
Overview
10
10
years of professional experience
Work History
Outdoor Education Assistant /Range Safety Officer
Missouri Department of Conservation
Defiance, MO
08.2024 - 08.2025
Led outdoor education programs to promote environmental awareness and ensure compliance with wildlife and firearm safety education.
Enforced range safety regulations and supervised firearm use, maintaining a secure environment for all participants.
Adapted educational activities for diverse groups and age ranges during camps and instructional programs.
Delivered excellent customer service by addressing guest questions and concerns in a friendly and professional manner.
Managed front desk operations, efficiently answering phones, processing payments, scheduling, and assisting visitors with professionalism.
Opening Manager
The Back 9 Sports Pub
Cottleville, MO
04.2022 - 05.2024
Oversaw daily business operations, including opening and closing procedures, staff coordination, and cash handling, to ensure smooth operational flow.
Managed inventory levels and vendor orders while tracking supplies and implementing cost-control initiatives to optimize profitability.
Collaborated with management on marketing initiatives, promotions, themed events, and social media engagement to increase sales and customer retention.
Maintained clean, organized, and compliant work environment, enhancing guest experiences through attention to detail.
Resolved customer concerns professionally and efficiently while maintaining a positive atmosphere for staff and patrons.
Bartender
Westbound Bar & Grill
Lake Saint Louis, MO
01.2016 - 11.2020
Provided high-quality customer service through consistent face-to-face interaction in a fast-paced environment.
Maintained professionalism and composure during high-volume shifts with crowds exceeding fifty patrons, ensuring a positive experience for all.
Trained new bartenders on drink recipes and service techniques, fostering a knowledgeable team to improve overall service quality.
Resolved customer concerns and complaints promptly, leveraging strong communication and problem-solving skills to enhance satisfaction.
Processed cash and credit card transactions accurately while balancing tabs and daily sales reports.
Managed opening and closing tasks independently, including inventory checks and compliance with safety regulations. opening and closing duties, inventory monitoring, cleanliness, and compliance with safety regulations.
Lab Associate II / Phlebotomist
BJC West County/ Siteman Cancer Center
Creve Coeur, MO
08.2017 - 01.2019
Performed phlebotomy through venipuncture/capillary puncture for patients of varying ages and medical conditions, positive patient identification.
Contributed to outpatient lab operations, enhancing patient care in both physician office and off-campus settings.
Provided compassionate patient care by helping patients feel informed and comfortable during procedures.
Interpreted physician orders and ordered tests in the appropriate system.
Under supervision, reported test results as appropriate.
Sorted and processed routine and specific high-level specimens received by the lab including multistep technical processing (i.e. Histology, Microbiology, Cytology, etc.). Ensured correct processing and packaging for esoteric send out tests.
Maintained organized supply inventory and ensured laboratory workspaces remained clean and fully stocked.
Lab Associate II
Barnes Jewish Saint Peters Hospital
Saint Peters, MO
12.2017 - 05.2018
Sorted and processed laboratory specimens, ensuring compliance with high handling standards to maintain specimen integrity.
Conducted phlebotomy on diverse patient demographics, ensuring accurate identification and interaction.
Provided compassionate patient care by informing and comforting patients during procedures, enhancing patient experience.
Assisted healthcare operations through early morning shifts, contributing to timely patient care on hospital floors. on hospital floors to support healthcare teams.