Alysa Sifford
Springfield
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walgreens
09.2024 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Resolved third-party billing, computer system and customer service issues.
- Counted, measured and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Collected co-payments or full payments from customers.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Developed and implemented improvements to pharmacy organization system.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Technician
Walgreens
03.2023 - 09.2024
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Managed opening and closing duties for pharmacy.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Pharmacy Technician
Hines Street Pharmacy
07.2021 - 03.2023
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Developed and implemented improvements to pharmacy organization system.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Technician
Lakeland Pharmacy
08.2020 - 06.2021
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Resolved third-party billing, computer system and customer service issues.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Education
Highschool Diploma - Highschool
Galena High School
Galena, MO12.2019
Skills
- Confidentiality and HIPAA
- Workflow optimization
- Team collaboration
- Problem-solving skills
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Processing payments
- Pharmacy law compliance
- Healthcare regulations
- Medicare and medicaid process
- Prescription interpretation
- Verifying orders
Timeline
Pharmacy Technician
Walgreens
09.2024 - Current
Pharmacy Technician
Walgreens
03.2023 - 09.2024
Pharmacy Technician
Hines Street Pharmacy
07.2021 - 03.2023
Pharmacy Technician
Lakeland Pharmacy
08.2020 - 06.2021
Highschool Diploma - Highschool
Galena High School
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