Alyssa Jackman
Lee's Summit
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Belton Regional Medical Center
07.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
RBT
Expressions Behavioral Healthcare
01.2025 - 06.2025
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
Direct Support Professional Caregiver
Cass-way
03.2024 - 01.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
Senior Technician
Valvoline Instant Oil Change
02.2023 - 03.2024
Service Porter
Show Me Auto Mall
05.2022 - 01.2023
Lube Technician
Jiffy Lube
01.2021 - 05.2022
Education
High School Diploma -
Raymore-Peculiar High School
Peculiar, MO05.2019
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT12-2025
Skills
- Customer service, Time management, Communication skills, Guest services
- Hospitality
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- Infection control
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Patient services
- Data collection
- Mobility assistance
- Emotional support
- Customer service
- Driving
- Guest services
- Valet parking
- Medical terminology
- Communication skills
- Mentoring
- Working with people with developmental disabilities
- Early childhood education
- Vital signs
- Heavy lifting
- Computer skills
- Phone etiquette
- Office experience
- Data entry
- Typing
- Clerical experience
- Windows
- Relationship management
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Telemarketing
- Route driving
- Analysis skills
- Negotiation
- Customer support
- CRM software
- Email marketing
Community engagement
Certification
- Driver's License
- Food Handler Certification
- BLS CPR/AED Certified
- First Aid Certified
Timeline
Patient Care Technician
Belton Regional Medical Center
07.2025 - Current
RBT
Expressions Behavioral Healthcare
01.2025 - 06.2025
Direct Support Professional Caregiver
Cass-way
03.2024 - 01.2025
Senior Technician
Valvoline Instant Oil Change
02.2023 - 03.2024
Service Porter
Show Me Auto Mall
05.2022 - 01.2023
Lube Technician
Jiffy Lube
01.2021 - 05.2022
High School Diploma -
Raymore-Peculiar High School
Bachelor of Science - Nursing
Western Governors University
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