Allison Rogers
Cape Fair
Summary
Motivated and dependable professional with a strong work ethic and a positive attitude. Known for taking initiative, learning quickly, and going above and beyond to get the job done. Skilled at adapting to fast-paced environments, supporting team success, and delivering consistent results. Looking for opportunities to grow, contribute, and bring value to a company that values hard work and reliability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Office Administrator
Expedition Pediatric Dentistry
Springfield, MO
01.2023 - Current
- Managed patient scheduling, confirmations, and recall appointments
- Coordinated treatment plans and explained procedures, costs, and insurance benefits to families
- Verified insurance eligibility; submitted claims and handled billing and payment processing
- Collected deductible, managed payment plans, and resolved account inquiries
- Maintained accurate patient records and supported smooth front-office operations
- Deliver friendly, professional customer service in a fast-paced pediatric setting
- Provided overview of general anesthesia & scheduled surgery
Administrative Assistant
Access Dental & Dentures
Springfield, MO
05.2021 - 01.2023
- Maintained the reception area
- Scheduled meetings
- Processed invoices
- Assisted in answering patient questions
- Performed administrative duties such as filing, faxing, scheduling and placing orders
- Served as point of contact for Business
- Greeted Patients , directed phone calls, and set up appointments
- Maintained Patient records
Assistant Store Manager
Maurices
Ozark, MO
08.2014 - 12.2021
- Opened and closed the store, including securing the facility and completing end-of-day procedures
- Balanced and closed cash registers, ensuring accuracy and accountability
- Delivered high-quality customer service to drive positive client experiences and repeat business
- Supported sales initiatives and assisted customers to meet and exceed revenue goals
- Built and maintained professional relationships through networking and community engagement
- Supervised, trained, and managed staff to ensure productivity and coverage
- Organized merchandise, inventory, and back-of-house operations for efficiency
- Processed incoming freight and ensured timely stocking and organization
Education
Associate's degree - Dental Assisting (College)
Ozarks Technical Community College
Springfield, MO12.2019
Skills
- Cash
- Communication skills
- Sales
- Administrative experience
- Insurance
- Organizational skills
- Scheduling
- Attention to detail
- Front Desk
- Computer skills
- Multi-line phone systems
- Computer operation
- Helpfulness
- Critical thinking
- Customer service
- Microsoft Powerpoint
- Microsoft Outlook
- Teamwork
- Microsoft Excel
- Phone communication
- Patient interaction
- Microsoft Word
- Google Docs
- HIPAA
- Phone etiquette
Certification
- Certified Dental Assistant
- AED Certification
- CPR Certification
- Driver's License
- BLS Certification
- X-Ray Certification
- EFDA Certification
- Nitrous Oxide Certification
- Registered Dental Assistant
- Sealant Certification
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Front Office Administrator
Expedition Pediatric Dentistry
01.2023 - Current
Administrative Assistant
Access Dental & Dentures
05.2021 - 01.2023
Assistant Store Manager
Maurices
08.2014 - 12.2021
Associate's degree - Dental Assisting (College)
Ozarks Technical Community College