Summary
Overview
Work History
Education
Skills
Accomplishments
Leadership Experience
Timeline
Generic
Allison Rhodes

Allison Rhodes

Carl Junction

Summary

Performance-driven Vice President with 17 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

18
18
years of professional experience

Work History

Vice President of Operations, Primary Care and Population Health

Mercy
04.2023 - Current

Executive Director of Operations, Primary Care and Population Health

Mercy
07.2019 - 04.2023

Manager of Operations, Primary Care/Pediatrics

Mercy
04.2018 - 07.2019

Interim Manager of Operations, Inpatient Behavioral Health

Mercy
01.2018 - 04.2018

Senior Lean Transformation Specialist

Mercy
07.2017 - 01.2018

Director, Credentialing and Data Center

Mercy
03.2014 - 07.2017

Medical Staff Coordinator

Mercy
06.2007 - 03.2014

Education

Master of Science - Management and Leadership

Western Governors University
09.2021

Bachelor of Science - Business Management

Western Governors University
09.2019

Skills

  • Advanced Data Analytics
  • Leadership of Cross Functional Teams
  • Change Management
  • Performance Improvement Methodology
  • Provider Engagement
  • Project Management
  • Cost analysis and savings
  • Leadership training
  • Purchasing and planning
  • Strategic planning and execution
  • Organizational development
  • Growth management

Accomplishments

  • Spearheaded growth strategies, driving a 20% increase in revenue within the first year by optimizing provider performance and engagement across multiple regions.
  • Managed large-scale initiatives to streamline processes and allocate resources, resulting in $1M in cost savings through improved operational efficiency and collaboration with cross-functional teams.
  • Led cross-departmental teams to achieve business objectives, enhancing provider satisfaction by 30% while reducing administrative workload through effective process optimization.
  • Implemented Six Sigma and Lean methodologies, delivering a 15% improvement in patient care quality and enhancing service delivery metrics across the organization.
  • Ensured strict compliance with healthcare regulations and accreditation standards.
  • Motivated and coached providers to improve patient outcomes and align with value-based performance metrics, achieving a 25% increase in patient care quality scores and STARS performance.

Leadership Experience

  • 2024, Secretary, Community Health Clinic of Joplin
  • 2023, Board Member, Community Health Clinic of Joplin
  • 2021, Advisory Board Member, Franklin Technical Center
  • 2021, Advisory Board Member, WTI Medical Assistant Program
  • 2016, President, Missouri Association of Medical Staff Services

Timeline

Vice President of Operations, Primary Care and Population Health

Mercy
04.2023 - Current

Executive Director of Operations, Primary Care and Population Health

Mercy
07.2019 - 04.2023

Manager of Operations, Primary Care/Pediatrics

Mercy
04.2018 - 07.2019

Interim Manager of Operations, Inpatient Behavioral Health

Mercy
01.2018 - 04.2018

Senior Lean Transformation Specialist

Mercy
07.2017 - 01.2018

Director, Credentialing and Data Center

Mercy
03.2014 - 07.2017

Medical Staff Coordinator

Mercy
06.2007 - 03.2014

Bachelor of Science - Business Management

Western Governors University

Master of Science - Management and Leadership

Western Governors University
Allison Rhodes