Allison McCollum
Kansas City
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
5
5
years of professional experience
Work History
Bartender Shift Manager
Taps On Main
Kansas City
06.2021 - Current
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Collected and organized daily till totals and tips.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Trained new employees to perform duties.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Onboarded new team members.
- Managed large gatherings in the private banquet space.
Bartender/Server
Streetcar Grille and Tavern
Kansas City
11.2019 - 07.2021
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Performed opening and closing duties including restocking supplies.
- Delivered food and beverages to tables in a quick and efficient manner.
Education
High School Diploma -
Shawnee Mission West High School
Overland Park, KS05-2014
Nursing
Pittsburg State University
Pittsburg, KSSkills
- Promotions and events
- POS system operation
- Scheduling staff
- Recipe and menu memorization
- Safe service compliance
- Menu development
- Highly reliable
- Collaborative Team Member
- Punctual
References
References available upon request.
Timeline
Bartender Shift Manager
Taps On Main
06.2021 - Current
Bartender/Server
Streetcar Grille and Tavern
11.2019 - 07.2021
High School Diploma -
Shawnee Mission West High School
Nursing
Pittsburg State University
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