Allison Mallory
Jackson,MO
Summary
A detail-oriented individual experienced in hospitality and customer service. Exceptional problem-solving and multitasking skills, with a demonstrated ability to handle challenging situations. Committed to providing superior customer service and creating a welcoming and enjoyable atmosphere for guests. Skilled at efficiently seating guests and taking reservations, as well as managing staff and maintaining a clean and safe dining area.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Texas Roadhouse Restaurant
06.2022 - 03.2024
- Answered phone calls to take reservations and address guest questions and concerns.
- Demonstrated flexibility by helping out in other departments as needed.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Communicated clearly with servers regarding guest needs or requests.
- Monitored restaurant activity to determine seating and dining flow.
- Presented a positive first impression of the establishment's high standards by delivering exceptional service.
Education
Bachelor of Science - Nursing
Murray State University
Murray, KY05.2028
High School Diploma -
Jackson Senior High School, Jackson, MO, US
Jackson, MO05.2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Flexible and Adaptable
- Excellent Communication
- Team Collaboration
Certification
- Basic Life Support (BLS)
- Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS)
- Stop the Bleed
- Community Emergency Response Team (CERT)
- Emergency Vehicle Operator Course (EVOC)
- ServSafe
Timeline
Hostess
Texas Roadhouse Restaurant
06.2022 - 03.2024
Bachelor of Science - Nursing
Murray State University
High School Diploma -
Jackson Senior High School, Jackson, MO, US
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