Summary
Overview
Work History
Education
Skills
Timeline
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Allison Dodson

Poplar Bluff

Summary

Experienced with restaurant management, operational oversight, and customer service excellence. Utilizes strategic planning to enhance efficiency and drive guest satisfaction. Track record of building cohesive teams and ensuring high standards of quality and service.

Overview

9
9
years of professional experience

Work History

Restaurant Owner

Fresh 'N Prep'd
01.2020 - Current
  • Developed and implemented operational procedures to enhance efficiency and service quality.
  • Managed inventory levels, ensuring optimal stock and reducing waste through effective forecasting.
  • Trained and mentored staff on customer service standards and food safety regulations.
  • Streamlined menu offerings based on customer feedback, improving overall dining experience.
  • Cultivated relationships with local suppliers to ensure fresh ingredients and competitive pricing.
  • Oversaw financial management, including budgeting, payroll, and expense tracking for profitability.
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Maintained positive relationships with local community and government officials.

Server

Buffalo Wild Wings
01.2019 - 03.2020
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Managed multiple tables efficiently during high-volume service periods.
  • Trained new staff on menu items and restaurant protocols to ensure consistency.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.

Patient Transporter

Mercy Hospital Springfield
11.2016 - 05.2017
  • Safely transported patients to various departments, ensuring comfort and timely arrivals.
  • Assisted nursing staff by coordinating patient movement during high-volume periods.
  • Maintained cleanliness and organization of transport equipment to enhance operational efficiency.
  • Monitored patient conditions during transport, reporting any changes to medical personnel promptly.
  • Trained new team members on safety protocols and efficient transport procedures.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.

Education

Human Biology

Ellington High School
Ellington, MO

Skills

  • Menu development
  • Staff supervision
  • Business planning
  • Customer engagement
  • Small business operations
  • Staff hiring
  • POS system operation

Timeline

Restaurant Owner

Fresh 'N Prep'd
01.2020 - Current

Server

Buffalo Wild Wings
01.2019 - 03.2020

Patient Transporter

Mercy Hospital Springfield
11.2016 - 05.2017

Human Biology

Ellington High School

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Allison Dodson