Allison Casey
Belton
Summary
Dedicated and organized professional with 4 years of experience in animal care and facility management. Currently pursuing a degree in Veterinary Technology with a strong background in medication administration, client relations, and team leadership. I have gained a mass amount of dog knowledge and experience throughout the years of working in the profession, and I am looking to pursue my capabilities further.
Overview
4
4
years of professional experience
Work History
Office Manager
Wags Peculiar
117 N Main St. Peculiar MO 64078
09.2023 - Current
- Supervised daily operations of kennel staff, ensuring adherence to safety and animal care protocols.
- Developed and implemented efficient workflows to enhance animal welfare and facility cleanliness.
- Trained new technicians on proper handling techniques and kennel management procedures.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Followed pet care instructions for dietary needs and medication regimens.
- Streamlined office operations by managing schedules, communications, and supplies
- Trained junior staff on office procedures and software utilization
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Completed bi-weekly payroll for [Number] employees.
Kennel Technician
Camp Bow Wow
1010 SE Hamblen Rd, Lee's Summit, MO 64081
06.2023 - 09.2023
- Monitored behavior and activity levels, identifying signs of stress or illness promptly.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Lead Kennel Technician
Lily's Play-N-Stay
511 Main St. Belton MO 64012
02.2022 - 06.2023
- Administered medications and treatments as directed by veterinarians to maintain health standards.
- Supervised daily care routines for various breeds, ensuring safety and well-being.
- Trained new staff on kennel protocols, enhancing team efficiency and service quality.
- Managed feeding schedules and dietary needs, promoting optimal nutrition for all animals.
- Collaborated with grooming staff to ensure pets were well-presented and comfortable post-service.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Coordinated playtime activities to encourage socialization among dogs, improving their mental health.
- Implemented sanitation procedures to maintain a clean environment, preventing disease spread.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
Education
High School Diploma -
Belton High School
801 W North Ave, Belton, MO 64012No Degree - Veterinary Science
Metropolitian Community College
00 SW Longview Rd, Lee's Summit, MO 6408105-2029
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Staff management
- Animal care expertise
- Safety procedures
- Animal behavior
Languages
English
Native or Bilingual
Timeline
Office Manager
Wags Peculiar
09.2023 - Current
Kennel Technician
Camp Bow Wow
06.2023 - 09.2023
Lead Kennel Technician
Lily's Play-N-Stay
02.2022 - 06.2023
High School Diploma -
Belton High School
No Degree - Veterinary Science
Metropolitian Community College