Allena Davis
Bolivar
Summary
Results-driven Medicare Sales Agent with a strong focus on educating clients and tailoring solutions. Proven ability to enhance customer satisfaction and retention through effective communication and relationship building. In a prior position, I was the sales trainer. I would move to new locations, open up the office. Hire new employees and train them, and then move on to the next location.
Overview
7
7
years of professional experience
Work History
Medicare Sales Agent
Select Quote
10.2021 - Current
- Educated clients on Medicare options, ensuring informed decision-making for coverage selection.
- Conducted needs assessments to tailor insurance solutions to individual client requirements.
- Developed and maintained strong relationships with clients, enhancing customer satisfaction and retention.
- Collaborated with cross-functional teams to optimize sales processes and improve client engagement strategies.
- Utilized CRM software to track client interactions and streamline follow-ups, improving workflow efficiency.
Business Account Manager
Protel
Springfield, MO
08.2019 - 05.2021
- Developed and maintained strong relationships with key business clients, enhancing customer satisfaction and retention.
- Collaborated with cross-functional teams to streamline account management processes and improve service delivery.
- Analyzed client needs and provided tailored solutions, resulting in increased account growth and profitability.
- Led strategic initiatives to optimize account performance, ensuring alignment with company objectives and client expectations.
- Conducted regular business reviews with clients to assess satisfaction levels and identify opportunities for additional services.
Education
High School Diploma -
Bolivar High School
Bolivar, MONo Degree - IT For Healthcare, Business, Medical Billing
Colorado Technical University
Colorado Springs, CO05-2011
Skills
- Goal oriented
- Product presentation
- Cold calling
- Persuasion techniques
- Community engagement
- Customer service
- Problem-solving
- Multitasking
- Problem-solving abilities
- Excellent communication
- Relationship building
- Self motivation
Timeline
Medicare Sales Agent
Select Quote
10.2021 - Current
Business Account Manager
Protel
08.2019 - 05.2021
High School Diploma -
Bolivar High School
No Degree - IT For Healthcare, Business, Medical Billing
Colorado Technical University