Alla Andreyev
Sedalia
Summary
Dedicated healthcare professional with over 10 years of experience in patient care coordination and medical assistance. Recognized for strong organizational skills, effective team leadership, and multilingual communication, driving improved patient satisfaction and streamlined care delivery.
Overview
23
23
years of professional experience
Work History
Patient Care Coordinator
Katy Trail Community Health
Sedalia, MO
07.2018 - 07.2022
- Coordinated patient scheduling and appointment management to enhance clinic efficiency.
- Managed patient inquiries and concerns, ensuring timely resolution and high satisfaction levels.
- Collaborated with healthcare providers to streamline communication and improve care delivery processes.
- Developed educational materials for patients, promoting understanding of treatment plans and health resources.
- Delivered precise interpretation services between English and Russian to enhance understanding during cross-cultural interactions.
Medical Assistant/Referral Coordinator
Whole Health Community Clinic
Citrus Heights, CA
10.2012 - 06.2016
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Entered data into computer database to maintain accurate records. Assisted medical professionals with dermatology and other procedures. Sterilized instruments to ensure safety and compliance. Administered vaccines and injections to patients.
- Managed referral processing via phone, fax, and web, coordinating evaluation schedules effectively. Liaised with insurance providers to secure patient benefits and precertification approvals.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Care Partner
Sunrise Senior Living
Carmichael, CA
01.2012 - 09.2012
- Supported residents with daily living activities to enhance comfort and well-being.
- Collaborated with healthcare professionals to develop personalized care plans.
- Monitored resident health metrics and reported changes to nursing staff promptly.
- Mentored new Care Partners on best practices for resident engagement and safety protocols.
Medical Assistant
Camellia Women's Health
Sacramento, CA
03.1999 - 07.2006
- Managed patient scheduling and coordinated appointments for optimal clinic efficiency.
- Assisted in preparing examination rooms, ensuring cleanliness and readiness for patient care.
- Triaged patient inquiries, providing timely responses and support for healthcare needs.
- Administered vaccinations and performed routine lab tests, adhering to safety protocols.
- Coordinated patient care services in partnership with ob/gyn physicians, ensuring comprehensive support for patient needs.
Education
Medical Assistant
National Carrer Education
Citrus Heights, CA10-1997
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Fluent in English, Russian and Ukrainian
- Effective team leadership
- Hardworking
- Excellent communication skills
Languages
Russian
Ukrainian
English
Timeline
Patient Care Coordinator
Katy Trail Community Health
07.2018 - 07.2022
Medical Assistant/Referral Coordinator
Whole Health Community Clinic
10.2012 - 06.2016
Care Partner
Sunrise Senior Living
01.2012 - 09.2012
Medical Assistant
Camellia Women's Health
03.1999 - 07.2006
Medical Assistant
National Carrer Education