Overview
Work History
Education
Skills
References
Timeline
Generic

Alissa Rice

Kansas City

Overview

3
3
years of professional experience

Work History

Desk Worker

University of South Dakota
Vermillion
08.2021 - 05.2024
  • Greeted visitors and customers upon arrival.
  • Offered assistance and answered questions to build rapport and retention.
  • Promptly received and forwarded incoming communications, such as calls, emails, and letters to appropriate staff.
  • Arranged meetings for and coordinated resources for use by all attendees.
  • Coordinated with other staff members.
  • Maintained a clean and organized workspace to improve efficiency and productivity.
  • Collaborated with team members to coordinate daily tasks and achieve project goals.
  • Handled sensitive information with confidentiality and professionalism.
  • Ensured timely and accurate completion of tasks through effective time management skills.

Lead Tutor Teacher

Boys and Girls Club Of Yankton
Yankton
08.2021 - 08.2022
  • Leveraged technology to improve client communication with easy to access information.
  • Collaborated with teachers, administrators and parents in regards to students
  • Worked closely with individuals on specific struggles, closely reviewing materials to offer targeted help.
  • Enhanced tutoring sessions by incorporating interactive learning tools and real-world examples.
  • Promoted a positive environment by fostering open communication and collaboration.
  • Collaborated with diverse groups on major projects
  • Worked with community officials to foster new opportunities.
  • Managed and supervised a team as well as volunteers.
  • Created individualized success plans.
  • Provided administrative support by scheduling meetings and managing calendars.

Sales Assistant

Ryan Falk's Ice Cream Soda Fountain
Yankton
06.2021 - 07.2022
  • Developed and maintained relationships with key clients to drive repeat business
  • Organized and executed successful sales events and promotions
  • Assisted in inventory management and restocking of merchandise
  • Provided exceptional customer service and resolved customer complaints effectively
  • Collaborated with marketing team to create engaging promotional materials
  • Fostered positive work environments by supporting fellow team members and maintaining cooperative attitudes during each shift.
  • Accurately operated cash register to process customer payments.

Education

Bachelor of Arts - English

University of South Dakota
Vermillion, SD
05.2024

Skills

  • Analytical and Critical Thinking
  • Project management
  • Group and individual instruction
  • Literacy development
  • Collaboration and Teamwork
  • Creative thinking
  • Problem-solving skills

References

  • Amber Hinnerichs, Unit Director, Boys and Girls Club of Yankton, (605) 668-9710 ahinnerichs@greatfuturessd.org
  • Tiernee Maloney, Senior Secretary, Academic and Career Planning Center of the University of South Dakota, 605-658-3602, Tiernee.Maloney@usd.edu

Timeline

Desk Worker

University of South Dakota
08.2021 - 05.2024

Lead Tutor Teacher

Boys and Girls Club Of Yankton
08.2021 - 08.2022

Sales Assistant

Ryan Falk's Ice Cream Soda Fountain
06.2021 - 07.2022

Bachelor of Arts - English

University of South Dakota
Alissa Rice