Alissa Rice
Kansas City
Overview
3
3
years of professional experience
Work History
Desk Worker
University of South Dakota
Vermillion
08.2021 - 05.2024
- Greeted visitors and customers upon arrival.
- Offered assistance and answered questions to build rapport and retention.
- Promptly received and forwarded incoming communications, such as calls, emails, and letters to appropriate staff.
- Arranged meetings for and coordinated resources for use by all attendees.
- Coordinated with other staff members.
- Maintained a clean and organized workspace to improve efficiency and productivity.
- Collaborated with team members to coordinate daily tasks and achieve project goals.
- Handled sensitive information with confidentiality and professionalism.
- Ensured timely and accurate completion of tasks through effective time management skills.
Lead Tutor Teacher
Boys and Girls Club Of Yankton
Yankton
08.2021 - 08.2022
- Leveraged technology to improve client communication with easy to access information.
- Collaborated with teachers, administrators and parents in regards to students
- Worked closely with individuals on specific struggles, closely reviewing materials to offer targeted help.
- Enhanced tutoring sessions by incorporating interactive learning tools and real-world examples.
- Promoted a positive environment by fostering open communication and collaboration.
- Collaborated with diverse groups on major projects
- Worked with community officials to foster new opportunities.
- Managed and supervised a team as well as volunteers.
- Created individualized success plans.
- Provided administrative support by scheduling meetings and managing calendars.
Sales Assistant
Ryan Falk's Ice Cream Soda Fountain
Yankton
06.2021 - 07.2022
- Developed and maintained relationships with key clients to drive repeat business
- Organized and executed successful sales events and promotions
- Assisted in inventory management and restocking of merchandise
- Provided exceptional customer service and resolved customer complaints effectively
- Collaborated with marketing team to create engaging promotional materials
- Fostered positive work environments by supporting fellow team members and maintaining cooperative attitudes during each shift.
- Accurately operated cash register to process customer payments.
Education
Bachelor of Arts - English
University of South Dakota
Vermillion, SD05.2024
Skills
- Analytical and Critical Thinking
- Project management
- Group and individual instruction
- Literacy development
- Collaboration and Teamwork
- Creative thinking
- Problem-solving skills
References
- Amber Hinnerichs, Unit Director, Boys and Girls Club of Yankton, (605) 668-9710 ahinnerichs@greatfuturessd.org
- Tiernee Maloney, Senior Secretary, Academic and Career Planning Center of the University of South Dakota, 605-658-3602, Tiernee.Maloney@usd.edu
Timeline
Desk Worker
University of South Dakota
08.2021 - 05.2024
Lead Tutor Teacher
Boys and Girls Club Of Yankton
08.2021 - 08.2022
Sales Assistant
Ryan Falk's Ice Cream Soda Fountain
06.2021 - 07.2022
Bachelor of Arts - English
University of South Dakota