Alissa House
Lee's Summit
Overview
3
3
years of professional experience
Work History
Cashier
Cosentino's Price Chopper
Lee's Summit
06.2023 - Current
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customer questions and provided store information.
Customer Service Representative
Davids Bridal
Blue Springs
05.2024 - 08.2025
- Maintained a high level of professionalism when dealing with difficult customers.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Took special orders in person and over telephone, generating additional revenue every month.
Student Help Desk Coordinator
Graceland University
Lamoni
01.2023 - 04.2025
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Monitored system performance and identified areas of improvement.
- Created and monitored organizational systems.
- Answered questions from students, prospective students, and parents both in person and over the phone.
Theatre Department Office Manager
Graceland University
Lamoni
01.2024 - 04.2024
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Created and maintained databases with current information.
- Managed household errands and other essential duties.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Arts Honors - Communications
Graceland University
Lamoni, IA04-2025
Bachelor of Arts Honors - Theater
Graceland University
Lamoni, IA04-2025
Concentration - Innovation
Graceland University
Lamoni, IA04-2025
High School Diploma -
Raymore-Peculiar Senior High School
Peculiar Missouri 05-2021
Skills
- Leadership
- Innovation
- Effective communication
- Public speaking
- Issue response and resolution
- Customer service
- Schedule coordination
- Documentation and control
- Microsoft office
- Organizational skills
- Manage correspondence
- Scheduling and calendar management
- Multitasking Abilities
Accomplishments
- Magnum Cum Laude
- Honors Program with an overall GPA of 3.8
- 3 time Kennedy Center Scholarship Nominee
Timeline
Customer Service Representative
Davids Bridal
05.2024 - 08.2025
Theatre Department Office Manager
Graceland University
01.2024 - 04.2024
Cashier
Cosentino's Price Chopper
06.2023 - Current
Student Help Desk Coordinator
Graceland University
01.2023 - 04.2025
Bachelor of Arts Honors - Communications
Graceland University
Bachelor of Arts Honors - Theater
Graceland University
Concentration - Innovation
Graceland University
High School Diploma -
Raymore-Peculiar Senior High School