Alisha Simanu
Platte City
Summary
Detail-oriented and communicative individual with experience in diverse roles including direct support and retail. Recognized for exceptional teamwork and problem-solving skills, contributing to enhanced customer satisfaction and operational success.
Overview
6
6
years of professional experience
Work History
Clerk
United States Post Office
Kansas City, MO
11.2025 - 12.2025
- Processed incoming and outgoing mail efficiently, ensuring timely delivery and accurate labeling.
- Assisted customers with inquiries, providing information on postal services and shipping options.
- Operated and maintained mailing equipment, including postage meters and sorting machines.
- Managed inventory of shipping supplies, ensuring availability for daily operations.
Sales Associate
Dollar General Store
Platte City, MO
06.2025 - 09.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized store layout, ensuring accessibility and visibility of merchandise.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Stocked shelves and replenished inventory to ensure optimal product availability for customers.
Warehouse Worker
Amazon
Leavenworth, KS
12.2024 - 01.2025
- Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
- Loaded and unloaded delivery trucks, ensuring accuracy in order fulfillment.
- Maintained cleanliness and organization of work areas to enhance safety and efficiency.
- Assisted in inventory counts, verifying stock levels against records for accuracy.
- Loaded, unloaded, and moved material to and from storage and production areas.
Direct Support Professional Caregiver
Northwest Supported Living
Vancouver, WA
05.2024 - 09.2024
- Assisted individuals with daily living activities to promote independence and well-being.
- Monitored client behavior and emotional states, reporting changes to supervisors promptly.
- Implemented recreational activities to enhance social skills and community engagement.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Direct Support Professional
Vancare.Inc
Vancouver, WA
11.2023 - 05.2024
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Ensured compliance with health regulations and agency standards during service delivery.
- Trained new staff on protocols, policies, and best practices for client care.
- Documented progress notes accurately to maintain comprehensive client records.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
Police Officer
Department of Public Safety
Pago Pago, American Samoa
05.2020 - 06.2023
- Enforced law and order through proactive patrols and community engagement initiatives.
- Conducted thorough investigations, gathering evidence and interviewing witnesses to ensure case accuracy.
- Collaborated with local agencies to enhance crime prevention strategies and improve community safety.
- Responded to emergency calls, assessed situations, and implemented appropriate action plans effectively.
- Developed reports documenting incidents, arrests, and investigations for judicial proceedings and departmental records.
- Analyzed crime data trends to refine enforcement strategies and allocate resources efficiently based on needs.
- Implemented community outreach programs to foster positive relationships between police department and residents.
Education
High School Diploma -
Faga'itua High School
Faga'itua, American Samoa06.2019
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Clear communication
- Attention to detail
- Disability awareness
- Emotional support
- Meal preparation
- Personal hygiene assistance
- Transportation assistance
- Patient care
- Nutrition monitoring
- Activity planning
- First aid and CPR
- Physical assistance
- Respectful and compassionate
- Adaptive equipment use
- Special needs care
- Daily living assistance
- Medication management
- Strong ethics
- Multitasking and organization
- Supportive companionship
- Behavior redirection
- HIPAA compliance
- Documentation
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Self-defense techniques
- Law enforcement
- Emergency response
Languages
English
Native or Bilingual
Samoan
Native or Bilingual
Timeline
Clerk
United States Post Office
11.2025 - 12.2025
Sales Associate
Dollar General Store
06.2025 - 09.2025
Warehouse Worker
Amazon
12.2024 - 01.2025
Direct Support Professional Caregiver
Northwest Supported Living
05.2024 - 09.2024
Direct Support Professional
Vancare.Inc
11.2023 - 05.2024
Police Officer
Department of Public Safety
05.2020 - 06.2023
High School Diploma -
Faga'itua High School