Senior HR Leader with over 15 years of comprehensive HR experience. Highly competent in strategic human resource planning, performance appraisals, compensation, career development, benefit program management and legal compliance. Expert at building company culture to promote employee retention and performance. Proven track record of aligning HR initiatives with business objectives, driving employee engagement and improving organizational performance.
Overview
7
7
years of professional experience
Work History
Director of Human Resources
Westin Saint Louis
01.2021 - Current
Direct each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Managed the onboarding process, providing new hires with necessary tools for success from day one.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
Increased employee engagement with open communication channels and regular feedback opportunities.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Discovered and resolved complex employee issues that affected management and business decisions.
Distributed employee engagement surveys to identify areas of improvement.
Director of Human Resources
Innkeeper Hospitality Services
11.2017 - 12.2021
Oversaw all aspects of the employee lifecycle including recruitment, onboarding, training and development, performance management, and offboarding
Developed and executed diversity and inclusion programs to foster an inclusive work environment
Conducted regular audits of HR processes to identify areas for improvement and implement best practices
Collaborated with executive leadership to develop workforce planning strategies aligned with business objectives
Created policies and procedures to ensure compliance with federal, state, and local employment laws
Designed training programs to enhance employees' skills and knowledge in areas such as leadership development, conflict resolution, and communication skills
Developed metrics-driven HR dashboards to track key performance indicators (KPIs) such as turnover rate, time-to-hire, engagement levels etc
Developed comprehensive compensation plans including salary structures based on market research data
Managed employee relations issues including investigations into complaints or violations of company policies
Collaborated with legal counsel on matters related to employment law compliance
Managed the HR budget, ensuring cost-effective utilization of resources
Led the development and implementation of a comprehensive talent acquisition strategy to attract top talent in the industry
Education
M.B.A. - Human Resource Management, Management
Lindenwood University
Saint Charles, MO
05.2016
Skills
Recruiting
Workers' Compensation
Labor Relations
Compensation and Benefits
UltiPro, Workday, Paycom, ADP, Kronos
Benefits Administration
Compliance Management
HR analytics
Employee Relations
Organizational Development
Human resources administration
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Director of Human Resources
Westin Saint Louis
01.2021 - Current
Director of Human Resources
Innkeeper Hospitality Services
11.2017 - 12.2021
M.B.A. - Human Resource Management, Management
Lindenwood University
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