Alicia Manker
Jackson
Summary
Dependable Key Holder with relevant experience in retail and customer service. Strengths include efficient inventory management, cash handling, and staff supervision. Successfully enhanced store operations by implementing effective sales strategies and delivering high-quality customer service. Demonstrated skills in problem-solving, leadership, and team collaboration.
Overview
8
8
years of professional experience
Work History
Key Holder
Once Upon A Child
02.2018 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
Education
Associates - Medical Billing And Coding
Metro Business College
Cape Girardeau, MOSkills
- Customer service
- Cash handling
- Staff training and development
- Alarm systems
- Drawer counting
- Effective communication
- Customer Service
Timeline
Key Holder
Once Upon A Child
02.2018 - Current
Associates - Medical Billing And Coding
Metro Business College
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