Alicia Barnett
Saint Charles
Summary
Highly- Motivated employee with desire to take on new challenges. Strong work ethic,adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Sociable Patient Transporter/Dispatcher experienced moving patients to and from various department locations via stretcher or wheelchair. Provides directional information to guests and visitors and patient location to family members and guests. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work,and excellent time management skills. Recent graduate with excellent research, technical and problem- solving skills. Detail oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Patient Transporter/ Dispatcher
Mercy Hospital St. Louis
04.2023 - Current
- Greeted patients and explained transport plan and destination
- Provided patient transport using various equipment and adhered to safety protocols
- Maintained facility and patient confidentiality, complying with HIPPA policies and procedures
- Used wheelchairs, seat chairs and gurneys to move patients
- Lifted patients using proper body mechanics and lifting techniques
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers
Security Guard
Esri
05.2021 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Support Associate
St. Lukes Hospital
03.2021 - 05.2021
- Scheduled and confirmed appointments
- Answered questions and fulfilled requests with friendly knowledgeable service
- Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system
- Maintained up-to-date knowledge of software and technical developments through reading and training.
- Identified and resolved issues to maintain connectivity and minimize downtime
Wait Staff Member
The Villas At Riverwood
09.2019 - 03.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Education
Medical Assistant Certification - Medical
Bell- Brown Medical Institue
Florissant, MO04.2024
High School Diploma -
Hazelwood West High School
Hazelwood, MO05.2020
Skills
- Medical Equipment Transport
- Scheduling Coordination
- Service Oriented
- Medical Documentation
- Social Perceptiveness
- Patient Relations
- Emergency Response
Timeline
Patient Transporter/ Dispatcher
Mercy Hospital St. Louis
04.2023 - Current
Security Guard
Esri
05.2021 - 02.2023
Support Associate
St. Lukes Hospital
03.2021 - 05.2021
Wait Staff Member
The Villas At Riverwood
09.2019 - 03.2021
Medical Assistant Certification - Medical
Bell- Brown Medical Institue
High School Diploma -
Hazelwood West High School
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