Ali Mwete
Hazelwood
Summary
Professional with extensive experience at Amazon and Huntleigh USA, excelling in customer service and inventory management. Proven ability to enhance operational efficiency through effective communication and problem-solving skills. Recognized for reliability and teamwork, consistently meeting tight deadlines while ensuring quality and safety in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Wheelchair Agent
Huntleigh USA
St Louis
03.2023 - Current
- Promoted positive behavior among fellow passengers by setting an example of courteousness and respectfulness towards others.
- Assisted disabled passengers with special needs, providing support as needed during their journey.
- Provided customer service to passengers by answering questions and addressing concerns.
- Inspected wheelchair lifts for proper operation prior to each trip departure.
- Helped customers enter airplane, locate seat and stow luggage.
- Aided customers with TSA checkpoint screenings.
- Backed wheelchairs down jetways to safely overcome decline of ramp.
- Protected passengers' baggage from loss, theft and damage through proper handling and oversight.
Truck Loader
Amazon
Saint Peters
06.2021 - 03.2023
- Provided assistance in receiving dock area including helping unload trailers when necessary.
- Assisted in the organization of the warehouse by placing incoming items in designated areas.
- Followed safety procedures when handling hazardous materials or operating heavy machinery.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
Picker Packer
Amazon
Saint Peters
06.2021 - 03.2023
- Inspected and verified shipments for accuracy and quality assurance.
- Utilized RF scanners to track inventory movements throughout the facility.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Used handheld scanners to key in data for packages.
Education
High School Diploma -
Soldan International Studies High School
St Louis, Missouri05-2022
Skills
- Customer service
- Inventory management
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Physical stamina
- Analytical thinking
- Continuous improvement
- Reliability
- Active listening
Languages
Swahili
Native/ Bilingual
English
Professional
kibembe
Limited
Timeline
Wheelchair Agent
Huntleigh USA
03.2023 - Current
Truck Loader
Amazon
06.2021 - 03.2023
Picker Packer
Amazon
06.2021 - 03.2023
High School Diploma -
Soldan International Studies High School