Alfred Gray
Kansas City
Summary
Versatile team member offering over 30 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
42
42
years of professional experience
Work History
Merchandiser
Crossmark
Kansas City, MO
01.2026 - Current
- Developed and implemented effective merchandising strategies to optimize product placement and visibility.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Collaborated with cross-functional teams to enhance promotional displays and in-store marketing efforts.
- Trained and mentored junior staff on best practices for product presentation and customer engagement techniques.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Warehouse Associate
Testlink USA
Cincinnati, OH
12.2023 - 07.2025
- Operated material handling equipment to ensure efficient loading and unloading of products.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to meet daily shipping and receiving targets.
- Conducted quality checks on incoming and outgoing shipments to ensure compliance with standards.
- Trained new associates on warehouse processes, safety procedures, and equipment operation.
Credit Specialist
Macys Credit And Customer Service
Cincinnati, OH
09.2020 - 08.2023
- Analyzed customer credit applications to assess eligibility and risk factors.
- Facilitated resolution of billing disputes through effective communication with customers.
- Maintained accurate records of customer accounts using proprietary systems.
- Provided training and support to new staff on credit procedures and policies.
Purchasing Agent
DeBra-Kuempel
Cincinnati, OH
02.2016 - 03.2020
- Negotiated contracts with suppliers to secure favorable terms and pricing
- Streamlined procurement processes to enhance operational efficiency
- Conducted market research to identify cost-effective sourcing options
- Collaborated with cross-functional teams to align purchasing strategies with organizational goals
- Developed and maintained strong vendor relationships for improved service delivery
- Negotiated payment terms to improve cash flow by extending payables without compromising supplier relationships.
Deli Manager
The Fresh Market
Cincinnati, OH
03.2012 - 02.2016
- Supervised daily deli operations, ensuring compliance with food safety standards and quality control measures.
- Trained and mentored staff on product knowledge, customer service techniques, and operational best practices.
- Developed and implemented inventory management processes to optimize stock levels and reduce waste.
- Analyzed sales trends to adjust product offerings, enhancing customer satisfaction and driving revenue growth.
- Collaborated with suppliers to negotiate pricing, maintain quality standards, and streamline procurement processes.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Executive Administrative Assistant
Noritake Co. Inc.
Cincinnati, OH
12.2002 - 03.2012
- Managed executive calendars, scheduling appointments and meetings efficiently.
- Coordinated travel arrangements and itineraries for senior management.
- Developed and maintained filing systems, improving document retrieval speed.
- Assisted in preparing reports and presentations for board meetings.
- Streamlined office operations by implementing new administrative procedures.
- Liaised with internal departments to facilitate communication and project completion.
- Oversaw vendor relationships, ensuring timely procurement of office supplies.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
General Manager
Taco Bell
Cincinnati, OH
06.1996 - 09.2002
- Directed daily operations, ensuring adherence to company standards and operational efficiency.
- Implemented training programs for staff, enhancing team performance and service quality.
- Analyzed sales data to optimize menu offerings and improve customer satisfaction.
- Streamlined inventory management processes, reducing waste and increasing profitability.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
LM Productions
Self-employeed
Cincinnati, OH
06.1986 - 06.1996
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Front End Manager
Kroger
Cincinnati, OH
02.1984 - 06.1992
- Led front-end operations to ensure exceptional customer service and efficient workflow.
- Trained and mentored team members on best practices for checkout processes.
- Implemented strategies to enhance customer satisfaction and reduce wait times.
- Managed scheduling and staffing to optimize front-end productivity during peak hours.
- Collaborated with management to develop promotional displays that increased sales visibility.
- Analyzed customer feedback to identify areas for service improvement and operational efficiency.
- Conducted regular audits of cash handling procedures to maintain accuracy and compliance.
- Oversaw inventory management at the front end, ensuring product availability and organization.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in 20 checkout stations to verify adequate cash supply.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
Education
High School Diploma -
Norwood High School
Cincinnati, OHAssociate of Applied Science - Computer Networking
ITT Technical Institute
Norwood, OHSkills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
Timeline
Merchandiser
Crossmark
01.2026 - Current
Warehouse Associate
Testlink USA
12.2023 - 07.2025
Credit Specialist
Macys Credit And Customer Service
09.2020 - 08.2023
Purchasing Agent
DeBra-Kuempel
02.2016 - 03.2020
Deli Manager
The Fresh Market
03.2012 - 02.2016
Executive Administrative Assistant
Noritake Co. Inc.
12.2002 - 03.2012
General Manager
Taco Bell
06.1996 - 09.2002
LM Productions
Self-employeed
06.1986 - 06.1996
Front End Manager
Kroger
02.1984 - 06.1992
High School Diploma -
Norwood High School
Associate of Applied Science - Computer Networking
ITT Technical Institute