Detail-oriented automotive technician with expertise in diagnostic testing, engine maintenance, and preventive repairs. Committed to ensuring safety compliance and efficient vehicle inspection.
Overview
5
5
years of professional experience
Work History
Midwest Truck repair and Towing
Midwest Truck Sales & Service
Scott City
06.2024 - Current
Collaborated with diverse coworkers to achieve service goals and resolve product and service-related issues.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Inspected vehicles for mechanical issues and performed necessary repairs.
Maintained and serviced engines, brakes, and transmissions effectively.
Utilized diagnostic tools to identify problems in automotive systems.
Adhered to safety protocols while handling tools and equipment daily.
Explained service recommendations to customers clearly, enhancing their understanding and satisfaction.
Facilitated training for new mechanics on shop procedures and safety standards to ensure compliance and efficiency.
Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, and fuel systems.
Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
Monitored shop equipment to maintain safe working condition.
Kept detailed records of repairs, labor involved and parts used.
Tested components with appropriate instruments to ensure proper operation.
Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
Researched parts availability from vendors in order to complete repairs efficiently.
Connected electrical wiring to control panels and electric motors.
Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
Southeast Correctional Center
SCC
Charleston
10.2023 - 06.2024
Supervised inmate activities and ensured compliance with facility regulations.
Conducted regular security inspections throughout the correctional facility.
Managed inmate records to ensure accurate documentation of incidents and compliance with facility standards.
Enforced rules and policies to maintain order within the facility environment.
Provided crisis intervention and resolved conflicts among inmates to maintain safety and order.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Inspected cells and conducted random searches of common areas.
Monitored inmate behavior to identify and prevent crime, escape attempts, and other dangerous activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Detected potential threats and quickly defused conflicts.
Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Sales Manager
AutoZone
Sikeston
03.2022 - 02.2023
Led team to improve customer service, resulting in higher satisfaction rates.
Coordinated promotional events that increased customer engagement and participation.
Implemented sales strategies to improve store performance.
Resolved customer complaints to maintain positive relationships.
Managed daily operations of sales department, including supervision of staff members.
Established and nurtured relationships with key clients to strengthen loyalty and retention.
Performed sales consultations and educated clients on products and services.
Provided technical support for customers, answering questions about product features and capabilities.
Delivery Driver
Larson Group (Peterbilt)
Sikeston
08.2021 - 03.2022
Provided excellent customer service while delivering products to clients.
Resolved customer service complaints with professionalism and expertise, fostering trust and loyalty with clients.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Operated delivery vehicles for timely transportation of parts and equipment.
Ensured adherence to safety regulations, promoting safe driving practices and reducing risk during all delivery activities.
Grouped and routed deliveries effectively, optimizing travel routes for timely and efficient service.
Navigated routes with relevant map programs and GPS systems.
Loaded, secured, and unloaded cargo in a safe and timely manner.