Alexys Long
Campbell
Summary
Reliable employee seeking City Clerk position. Offering excellent communication and good judgment.
Professional in hospitality management with comprehensive experience in bar operations and team leadership. Known for driving efficiency and maintaining high standards of service. Excel in team collaboration and adapt seamlessly to dynamic environments, with focus on customer satisfaction and operational excellence.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
10
10
years of professional experience
Work History
Bartender Shift Manager
Kennett Fraternal Order of Eagles
Kennett, MO
08.2025 - Current
- Supervised bar operations to ensure efficient service during high-volume shifts.
- Trained and mentored new bartenders on drink preparation techniques and customer service standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed cocktail menus based on seasonal ingredients and customer preferences.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction experience.
- Managed cash handling procedures, ensuring accuracy in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Server
One MOAR Last Chance
Campbell, MO
07.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in maintaining cleanliness and organization of dining area and serving stations.
- Effectively communicated menu options and specials to enhance guest experience.
- Processed customer orders accurately using point-of-sale system.
- Adapted quickly to changing priorities during busy shifts to meet customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Quality Control Inspector
WW Wood Products Inc.
Dudley, MO
09.2024 - 06.2025
- Conducted inspections on finished products to ensure adherence to quality standards.
- Utilized precision measuring tools to assess product dimensions and tolerances.
- Documented inspection results and communicated findings to production teams.
- Collaborated with manufacturing staff to resolve quality issues promptly.
- Monitored compliance with safety regulations during inspection processes.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
Cashier Team Lead
Oran Kwik Stop
Oran, MO
02.2016 - 07.2024
- Supervised daily cash handling and ensured accurate transactions for team operations.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer inquiries and complaints to enhance satisfaction and retention.
- Monitored inventory levels and assisted in stock replenishment processes.
- Implemented efficient checkout procedures to reduce wait times for customers.
- Conducted regular audits of cash drawers to maintain financial integrity.
- Motivated team members to achieve performance goals through positive reinforcement.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Monitored areas for security issues and safety hazards.
Education
High School Diploma -
Scott City High School
Scott City, MO05-2011
Skills
- POS system operation
- Outgoing personality
- Engaging personality
- Basic accounting
- Customer service expertise
- Highly reliable
- Handling difficult customers
- Service-oriented mindset
- Payment processing
- Clear and effective communication
- Professional appearance
- Courteous
Timeline
Bartender Shift Manager
Kennett Fraternal Order of Eagles
08.2025 - Current
Server
One MOAR Last Chance
07.2025 - Current
Quality Control Inspector
WW Wood Products Inc.
09.2024 - 06.2025
Cashier Team Lead
Oran Kwik Stop
02.2016 - 07.2024
High School Diploma -
Scott City High School