Alexis Maynard
Peculiar
Summary
Dedicated professional with a strong background in front desk operations and customer service. Skilled in data entry and managing client communications, contributing to a seamless customer experience and improved service delivery.
Overview
5
5
years of professional experience
Work History
Receptionist
SVB Wood Floors
Grandview, MO
12.2023 - Current
- Managed front desk operations, ensuring efficient customer check-in and appointment scheduling.
- Coordinated communication between clients and flooring specialists, enhancing service delivery.
- Maintained organized filing system for client records and invoices, improving retrieval efficiency.
- Processed incoming calls and inquiries, providing accurate information to customers promptly.
- Assisted in showroom organization, creating welcoming atmosphere for clients entering the facility.
Teller
Community Bank of Raymore
Raymore, MO
03.2021 - 12.2023
- Processed customer transactions accurately and efficiently, ensuring compliance with banking policies.
- Assisted customers with account inquiries, providing exceptional service to enhance satisfaction and retention.
- Maintained cash drawer accuracy through diligent balancing and reconciliation at the end of each shift.
- Trained new tellers on operational procedures and customer service best practices to improve team performance.
Education
High School Diploma -
Raymore - Peculair Highschool
Peculiar, MOSkills
- Organization skills
- Time management
- Appointment scheduling
- Data entry
- Customer/Client relations
Timeline
Receptionist
SVB Wood Floors
12.2023 - Current
Teller
Community Bank of Raymore
03.2021 - 12.2023
High School Diploma -
Raymore - Peculair Highschool