Alexis Goff
St. Thomas
Summary
Customer-oriented store manager offering over 4 years of experience in retail operations, sales, service team leadership, and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, and develops and manages a team of great store associates.
Personable and organized with strong sense of initiative and commitment to fostering positive work environment. Well-versed in HR policies and procedures, with skills in data entry and administrative support. Capable of enhancing team dynamics and contributing to organizational success.
Overview
4
4
years of professional experience
Work History
Human Resources Assistant
Department Of Health And Senior Services
03.2025 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Created and completed personnel transactions for hires, terminations, title changes and terminations within the payroll processing system, SAMII.
- Served as a payroll contact for questions regarding pay and benefits.
- Assisted hiring managers through the hiring process.
- Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
Store Manager
State Beauty Supply
08.2023 - 02.2025
- Conduct daily operations, including opening and closing procedures and cash handling.
- Monitor inventory levels and place orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Recruit, train, and supervise new employees.
- Balance sales, reconcile, cash, and make money deposits to facilitate opening and closing duties.
Social Media Director and Team Member
Riversong Spa and Salon
09.2022 - 07.2023
- Generated weekly and monthly reports summarizing performance metrics of campaigns launched over various channels.
- Developed and implemented a comprehensive social media strategy to increase brand awareness and website traffic.
- Provided exceptional customer service by assisting with check-ins, check-outs, and rebooking services.
Personal Shopper
Walmart
10.2021 - 05.2023
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
High School Diploma -
Blair Oaks High School
Associate of Applied Science - Business Administration Management
Moberly Area Community College
12-2025
Skills
- Communication: Being able to express myself clearly and effectively, both verbally and in writing
- Leadership: Taking initiative, guiding others, and effectively managing projects or teams
- Flexibility: Being open to new ideas, feedback, and adapting to evolving circumstances
- Creativity: Thinking outside the box, generating innovative ideas, and approaching tasks with a fresh perspective
- Collaboration: Working well with others, fostering a positive team dynamic, and achieving shared goals
- Time Management: Efficient in using time to meet deadlines
- Computer literacy: Efficient in Microsoft applications including Outlook, Excel, Powerpoint, and Word
Timeline
Human Resources Assistant
Department Of Health And Senior Services
03.2025 - Current
Store Manager
State Beauty Supply
08.2023 - 02.2025
Social Media Director and Team Member
Riversong Spa and Salon
09.2022 - 07.2023
Personal Shopper
Walmart
10.2021 - 05.2023
High School Diploma -
Blair Oaks High School
Associate of Applied Science - Business Administration Management
Moberly Area Community College
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